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Repair for SPL77M Staples shredder

It makes a loud noise when it is shredding more than usual it sounds like something is dragging on the cutters a wing nut came loose and fell out I put it back on and it looked all right, but it makes this noise can it be fixed?

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SOURCE: Our shredder is making a loud, grinding noise.

simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.

Posted on Apr 15, 2009

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2 Answers

Staples Shredder SPL-TXC22A makes a "clunking" noise during use. Noise diminished after feeding a couple of WD-40 soaked paper towels but noise returned. Fixable?just use it until it dies and replace?


probably find that some cutters have been damaged and are hitting each other rather than sliding past each other
using wd 40 is lubricating those cutters but as the lubricant is used by the new paper it becomes inefficient
get a quote for repairs but generally ( unless the machine cost is in the 4 figure area) it is not cost effective to repair

Nov 28, 2016 | Staples Office Equipment & Supplies

2 Answers

I can only shred 6 pieces of a paper then I have to let it cool down for 30 min. It is literally an all day process to shred 30-40 pieces of paper!!!#


the cost to repair ( if parts are available) generally are more than a replacement unit
it is possible that the shredder blades are blunt or damaged from staples and it is not cutting the paper but tending to tear it and that makes the motor work hard and over heat

Mar 21, 2016 | Office Equipment & Supplies

1 Answer

What kind of oil is used on the royal orca 9512x?


The shredder does not use oil. The noise probably relates to something jammed in the shredding mechanism or one or more damaged shredding elements.

Mar 01, 2015 | Royal Office Equipment & Supplies

1 Answer

I have a Staples SPL77M shredder. It stopped automatically feeding paper when placed in the feed slot and now requires the forward button be pressed and held down to shred paper. If the on/off switch is...


IF YOU LOOK INTO THE SLOT WHERE YOU FEED THE PAPER...GET A FLASHLIGHT ........IN THE MIDDLE OF THE SLOT YOU WILL SEE A TINY SWITCH. THAT THING SOMETIMES GETS GUMMED UP WITH GLUE FROM ENVELOPES AND SUCH... TRY SOME WD-40 ON THAT SWITCH... WITH THE MACHINE UNPLUGGED PUT PAPER IN THE SLOT TO MOVE THE SWITCH SO THE WD-40 CAN LOOSEN UP ANYTHING .... THEN TRY BLOWING AIR IN IT....
ARE YOU SURE THAT THE TOP OF THE SHREDDER IS SITTING FLUSH WITH THE PORTION IT RESTS ON??? THAT COULD ALSO MAKE IT NOT WORK..... OR IF THE BASKET NEEDS EMPTYING THE TOP WONT REST FLUSH ON THE BASKET.

Dec 02, 2014 | Staples Office Equipment & Supplies

1 Answer

I have a Royal Orca 9512x paper shredder. When I use it , it makes a very loud ,metallic squeeking sound. How can I correct this? It shreds fine. It's just noisey.


Hi,
To fix this get some dry Graphite spray lube....

Spray graphite

Spray this on the cutters and sides of the cutters to lube the cutters and bearings....this will stop the noise...and prolong the life of the machine...

heatman101

Jun 18, 2011 | Royal 15MX Shredder

1 Answer

Paper Shredder problem Royal JMD500 paper shredder makes a banging noise and paper only shreds about 1 inch in and then stops. You must put machine in reverse to take paper out.


Sounds like shreddder gears are not staying aligned or somethhing is caught in the cutters.
The shredder has a sensor to detect when somethine is insert. Hol the sensor swith down and check for paper clips or staples in the roller/shredding teath. Good Luck and use a match book on the switch to wedge it..

Sep 16, 2009 | Toastess International PV434995 Electric...

1 Answer

Our shredder is making a loud, grinding noise.


simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.

Apr 10, 2009 | Medium Universal Office 38082 Shredder

1 Answer

Paper shredder not working


sounds like the cutting wheels have something jammed inside them , can you take it bak and return it ? or open it up and see if anything looks bad inside ?

Jan 07, 2009 | World Office Products Papermate PM-600C...

1 Answer

REALLY loud grinding noise


If it doesn't work at all, there is a reset button for the unit. After it is reset keep the cutters lubed.

Jul 16, 2017 | Royal CIA 12X Shredder

1 Answer

Shredding no more


if the unit is pulling paper thru but not shredding your cutters have separated for some reason. If not pulling paper thru but machine is running you probally have a broken gear causing cutters to no longer turn you may hear a clunking or grinding noise or gear may be stripped if shredder sounds like it is spinning freely. Contact manufacturer for parts availability.

Nov 26, 2007 | Royal CIA 12X Shredder

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