It really sounds like the teflon coating on the heat roller is worn and contaminated. On an M20 you will have to replace the fuser itself. Google a business called " the parts drop" Give Britt a call and he should have what you need. The M20 uses a unique hearing element. So the fuser itself will have to be replaced. The pages you are printing are tacking to the surface of the heat roller. Not uncommon .
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