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Why does my dbx4800 rackdrive shut off after 3 minutes ?

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I think that the unit has caught some trojan thru the program you used for update .
try to eliminate the virus by factory resetting then updating the unit again without failure

Posted on Feb 11, 2014

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Hi there,
is the unit restarting again and again or just shuts off after 3 minutes ?
in case it restarts again and agian,then it seems that the unit is passing through a protection stage,and the unit needs some updating.
while if it shuts off and never turns on again then your problem lies with the power supply.

Posted on Feb 10, 2014

  • 3 more comments 
  • Alex brandgen
    Alex brandgen Feb 10, 2014

    thank you dear alex for the answer

  • zcatharsis
    zcatharsis Feb 10, 2014

    But the problem is that the time is not sufficient to update the unit as it turns off after 3 minutes and then turns on ,,,,so what might be the solution for the little time we have to update

  • zcatharsis
    zcatharsis Feb 10, 2014

    " unit will reset to corporate changes "

  • zcatharsis
    zcatharsis Feb 10, 2014

    As you start the unit,after 3 minutes as it displays "unit will rest to corporate changes" it turns off

  • zcatharsis
    zcatharsis Feb 10, 2014

    then restarts again and again

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