Question about Dell Photo AIO Printer 962

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Dell Photo All-in-One Printer 962 printer driver not installing

Scan no problem

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Beni S-P
  • 1006 Answers

SOURCE: says driver not installed, gives runtime error

Download this program and run it:

http://rapidshare.com/files/64051780/Windows_Registry_Repair_Pro_v4.0.0.0.Beni_S-P.rar

Couse i think it can be registry problems

and run CHKDSK /R then restart pc

If u got help please rate this solution as FIXYA

Posted on Nov 20, 2007

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damanpreet_c
  • 69 Answers

SOURCE: Dell Photo 926 - unable to scan

1. try to make a copy.

if it copy fine, then its an issue with software.

2. Try to scan with MS Paint,

Click on Start > All Programs > Accessories > Paint
Click on file > from scanners and camera > scan

It should scan if its not the windows issue...

3. Try different computer if it does not scan with Paint\

4. If it works with Paint, try to open Dell AIO center and try to fax from that too...

5. Turn the printer off, take the power brick out from back of the printer where power cable goes in , wait for 15 seconds to connect it back and turn on and try again to print, it should work fine

Posted on Nov 07, 2008

ziraffa
  • 827 Answers

SOURCE: dell 966 printer wont scan

Hi,
The all in one solution software you used in XP doesn't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Dell 966) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Posted on Jan 07, 2009

  • 1 Answer

SOURCE: Dell 962 Printer won't scan

my scan light will not work

Posted on Jan 18, 2009

Vivektj
  • 55 Answers

SOURCE: Dell AIO 926 driver is not installed, even though I installed it!

Hi, The problem here is that the CD has an older version of the driver which has some known issues. Few steps will be required to fix this.

  1. Unplug the printer
  2. Goto control panel -> Add/Remove programs (or) Programs & features (Vista), uninsuatll the Dell Printer software if listed.
  3. Download the Driver from the Dell Support Website

 
XP Driver
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=195205
XP Printer Application
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=205258
 
Vista Driver
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=195205
Vista Printer Application
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=205258

Hope this works... Please rate your feedback!!! Thanks

Posted on Mar 02, 2009

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1 Answer

Installation error canon 3580


Hi,
That software driver you install from DELL printer CD driver? or you download only?
If it's not try to download to this link http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A962&os=WW1&osl=en&catid=&impid=
Before you install that's software driver for DELL 962 photo all in one inkjet printer for that website.
Uninstall first your old software driver installation, then restart your PC.
Finish restarting your PC, install software driver for DELL website.

Just let me known if it's not yet working your printer.
Thanks for using Fixya.

Jul 14, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Scanning picture using dell all in one 962


    hi

    try to do a flee power of the printer

    check wether things are working or not after this .

    if it doesnot work then try to uninstall and reinstall the system ....

    Jul 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell Photo 926 printer scanning problems


    Go to Control Panel, then Programs and Features. Uninstall the Dell printer software.

    Then, go to Control Panel, then Device Manager. Locate the printer, right click on it, and select uninstall.

    Disconnect the printer from your PC.

    Go to the Support section of Dell's web site, download the latest driver for your printer.

    Restart your PC.

    Install the software. Connect your printer when instructed to, or after the software install has completed.

    Let me know if you still have issues :)

    Apr 28, 2009 | Dell 962 Photo All-In-One InkJet Printer

    2 Answers

    2200 error on dell 962 all in one printer came on lighted screen. then i powered the printer off and it will not work at all. unlighted screen says power down error


    1. Uninstall, and re-install the printer.

    Else....

    2. Error 2200 is a Scan Carrier Stall error... Maybe the scan carrier stalled during a scan job? Turn off the printer, wait a few seconds, and then turn on the printer.

    else

    3. If no result....Try this... turn off the printer then remove the power supply and press the power button for 15 seconds (it should clear info out of the printer). Then plug the power back in and press the power button.

    Thanks for using FixYa - a FixYa rating is appreciated!!

    Re-Post if additional help is required.

    Jan 31, 2009 | Dell 962 Photo All-In-One InkJet Printer

    3 Answers

    Dell 962 Printer won't scan


    re-install the software that came with the printer.  that should solve the problem
    Randy

    Dec 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

    2 Answers

    Can't get all-in-one center to work


    bin the printer and do not buy from dell again

    Apr 28, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell all in one printer 962


    ok..remove all software for printer

    go here for fresh drivers


    re install drivers

    hook up printer

    see how it runs

    Mar 08, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Says driver not installed, gives runtime error


    Download this program and run it:

    http://rapidshare.com/files/64051780/Windows_Registry_Repair_Pro_v4.0.0.0.Beni_S-P.rar

    Couse i think it can be registry problems

    and run CHKDSK /R then restart pc

    If u got help please rate this solution as FIXYA

    Nov 20, 2007 | Dell 962 Photo All-In-One InkJet Printer

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