Question about GE Profile PSI23NCR Side by Side Refrigerator

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Ge Profile dispenser panel

The dispenser panel is not working and the inside control panel is flashing HRS...what could this be??:

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  • redbeard914 Nov 19, 2007

    This appearently is a known problem. I found this below. The HRS blinking is a symptom of a main control board failure.

    Call (800-694-8477) and describe your problem. I called tonight, but they are closed on the weekend, re-open 8am monday morning. I'm glad Thanksgiving is at someone else's house this year.



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Here is a link that will help give you a step by step process of elimination, click below and insure you have the correct model numbers as you move through the process, Thanks Sea Breeze

Posted on Oct 27, 2007

  • John Tripp
    John Tripp Oct 27, 2007
  • John Tripp
    John Tripp Oct 27, 2007

    The ice despenser problems you described can be many different possibilities so getting the model #'s will be the first and most important step.

    Here are some tips to help with your model number:
    Look for an aluminum tag - or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

    All types
        •  Inside the refrigerator or freezer, on the upper left or right side wall
        •  Behind the lower crisper drawer
        •  Behind the lower toe kick-plate
        •  On the face frame of the refrigerator body


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The dispenser Panel is not working, except for a flashing light every second. We've unplugged the Refrigerator and the LED panel lite up, however, it soon went black with just the flashing light. All other lights work as does the freezer and refrigerator. It doesn't dispense water or Ice.

Posted on Jan 31, 2010


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Posted on Jan 02, 2017

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Your refrigerator has a control board on the back behind a metal panel. Unplug and look at both sides to see if you see burn marks or loose solder. Go to this site and place model PS123NCRBV into the model search feature.That will take you to 13 similar models. The board on back is my first concern and the control inside will need to be looked at also if you find no problems on the back. The control board number is WR55X10656 let me know what you find, Thanks, Sea Breeze

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