Question about Cherokee Jeep Grand CD Changers - 10-Disc

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Jeep 10 disc changer; now only error message on dash.

Just bought '02 Grand Cherokee LTD.  Changer worked ONE time for ONE CD and now continues to show "error" on dash display.  Have removed cartridge several times, re-loaded all types of CD's; (bought & burned), pushed all sorts of buttons to engage unit.  All I get is "error" on dash.
Unit is in what seems to be perfect condition; no dust, abrasions, etc., but continues to 'cycle' every time cartridge is put in.  I watch rubber rollers pull CD in and out, but then it stays in and just says error.
Each time cartridge is put back in unit cycles fully (1-10) and then returns to #1...loads it (supposedly) and then nothing...just error on dash.
I put my finger on metal tang that makes unit think cartridge is back inside and watched unit cycle.  Seemingly everything works but would love to know what to do next.
Thanks

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  • Dave49 Nov 08, 2007

    I have same problem as other person. Changer will load cds but will get error message except one cd no matter which slot it is in.

  • rjhill1972 Dec 21, 2007

    The disks appear to load from the changer, but as soon as the disk should start to play I get an 'ERROR' message on the dash unit.

  • sjeng82 Jan 10, 2008

    I have the same problem. I have a 99 Grand Cherokee Ltd. My disc changer plays randomly, sometimes the error message comes up, other times it plays all the CD's. Lately it is not playing any CD's. They don't even show up on the display.

  • jeepalex Feb 20, 2008

    My 2001 did the same thing.  I bought it last year, Changer worked with ONE CD ONE time and then nothing but "error" since.  I took it in to the dealer and they said it was a problem with the car's computer and would be a $700 fix.  I said not worth it...

  • kjnash Jun 26, 2008

    I have an '01 Grand Cherokee Limited that does all that has been described, although I have never been able to listen to any of my CDs from the changer. I've tried to disconnect the battery for a half an hour to reset the computer, but nothing changed. Help please!

  • Vybo78 Aug 07, 2008

    I have a 00' Limited Grand Cherokee and I to have the exact same problem. While the vehicle was under a complete warranty, the dealer installed a new 10 disc changer because the old unit was bad apparently. This new one has only been in for about 6 months and just got the error the other day when I put new CD's in. I am leaving for vacation this weekend and not to happy about the situation. I will contact the dealer when I return and demand some action- this is ridiculous.

  • dirsehangule Aug 20, 2008

    i have the same problem too.my cd change for grand cherokee have 10 cd s in it s like new i can hear it system run well but i have error on screen....

  • chuckswife Sep 10, 2008

    I had this same problem on my 2000 Jeep GC Limited. Today I decided to open it up after looking all over the net and found no help, but spend $500.00 on a new unit. I removed the unit and used canned air inside all the areas I could. I hooked it back up and was finally able to make the CD cleaner disc work. Once that was done I loaded it with 10 cd's and it is working again. I'm so happy! I saved my hubby 500 big ones.

  • Jim Gaff
    Jim Gaff Mar 02, 2013

    have a 2004 GC with 10 disc changer every time I load it I get an error message

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8 Answers

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I had this same problem on my 2000 Jeep GC Limited. Today I decided to open it up after looking all over the net and found no help, but spend $500.00 on a new unit. I removed the unit and used canned air inside all the areas I could. I hooked it back up and was finally able to make the CD cleaner disc work. Once that was done I loaded it with 10 cd's and it is working again. I'm so happy! I saved my hubby 500 big ones.

Posted on Sep 10, 2008

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I tried dusting it out such as one of the solutions recommended, but it did not work. So I opened it up and plugged it in to see that it would pull the CD, it wouldn't spin the CD, and it would sit there. So, taking a shot in the dark I got some decently strong magnets and put them on either side of the motor, to kind of release the mechanism, and it has worked perfectly since. No more error messages!

Posted on Mar 12, 2010

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I know this sounds like a broken record - but I have a 2002 and the changer worked for awhile but then began to display an error message every once and awhile and gradually it has gotten worse - now everythin I put into the changer comes up as error, its very frustrating. I even ordered a used unit on e-bay and still get error messages. I'm beginning to wonder if they are just bd units or if there is something wrong with the indash radio system that is causing the problem. Although I don't thinkit is the in-dash unit because the single cd slot in the in-dash radio works fine. Maybe Mopar has just produced a crapy 10 disc changer. Any suggetstions?

Posted on Jun 07, 2008

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I had the same problem with the 10 cd player in a 2003 Jeep GC Ltd. I removed the unit and opened it up, blew it out with clean air, particularly around the laser and the tiny micro switch at the bottom of the laser travel arm and it now works fine. I don't know if this helped but I also pushed in the ribbon connector going to the laser mount. Good luck with it, seems these units are a real lemon, pity, it is a good concept but way too many moving parts in there!

Posted on Jun 13, 2009

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How do I get the 10 disc changer out of my 03 jeep GC ltd?? Any help plz

Posted on Aug 31, 2015

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I had this same problem with the 10 CD Player in my 2000 GC and I couldn't find a solution that worked for me
on-line. So I decided to investigate the problem myself and here's what I observed.

With the power connector inserted into the CD player's chassis, with both covers removed and a couple of CD's in the CD magazine, operating the CD player from the radio head controls resulted in a CD being loaded onto the CD drive, the ERR message was displayed and the CD did not spin up at all. I manually turned the gears on the CD drive and moved the CD drive optics assembly out to the outer edge of the CD. Selecting another CD resulted in the return of the un-played CD back to the CD magazine and once again, the 2nd CD is correctly
transferred to the CD player, the ERR message is displayed and again the 2nd CD does not spin up. The optical assembly did not return to it's innermost position.

I repeated this several time and then confirmed there was no power to the CD drive motor. Upon inspection the power is supplied through a flex-ribbon cable that is inserted into a connector on the CD drive. With the main power connector removed from the CD player assembly chassis, I removed the flex-ribbon cable out of it's connector on the CD drive, cleaned the contacts with rubbing alcohol and reinserted the flex-cable into the connector. Here's what happened next.

When the power connector was reinserted into the CD player's chassis, the optical assembly immediately moved to it's innermost position. When I then tried to play one of the CD's I was unable to control the CD player with the radio head controls. The CD player wouldn't respond at all when the CD
selection control on the radio head was depressed. Here's why.

In the absence of power to the CD drive itself, the interlock circuitry was also disabled. This allowed me to do the troubleshooting I was doing from the radio head even though I had both covers removed.

Once both covers were back in place the CD player once again responded to the controls on the radio head and I'm pleased to say, normal operation was restored.

So if you are experiencing the ERR message on your 10 CD OEM player, it is likely the result of oxidized contacts on the ribbon cable ends and I recommend you remove both covers, remove each end of the two brown flex-ribbon cables, clean then with rubbing alcohol, reinsert them into their respective connectors and you should be good to go. Make sure you do all of that cleaning with the main power connector removed from the player's chassis.

Hope this helps a number of users regain operation of their CD
players.

Posted on Apr 30, 2013

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Mine does same 2000 GC limited.
I just select next disc and works then i can can cyle to different discs and sometimes they work other times not. It has a mind of its own.

Posted on Aug 12, 2011

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Did anyone come up with a remedy? Mine just started this today. Thanks.

Posted on Dec 21, 2007

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