My DCP-165 has started taking more than one page at a time. This is not really a problem when printing single sided but when usign to print double sided it messes up the sequence. Any ideas
This is usually caused by the tray being incorrectly adjusted.
First remove the paper and check for curls on the end that was facing the rear of the tray. If the paper has curled, it was pushed too far into the tray.
There is a small tab inside the tray at the front that should be aligned with a mark that says "Ltr or Letter". There should actually be a little arrow on the tab pointing to an alignment mark what should say "Ltr or Letter". If it is pointed at something else, squeeze it to move it to the "Ltr" mark Once done, the paper should fit loosely in the tray without curling at either end.
Please note. SOME of these models have a tray that adjusts differently. In these models you can actually make the tray a little bigger by pulling it lengthwise. Consult your owners manual or down-load it from brother.com if you are unsure. In either case there will be two marks in the tray that you must line up correctly to make sure the tray is set for the correct size of paper. The marks should have LTR or Letter written beside one of them. If the tray is set too small it will jam the paper up into the feed slot. If the tray is set too large, the paper may not reach the pickup roller causing a "paper out" error. The paper should sit loosely in the tray with no more than 1/4 inch of space at each end of the paper.
Also make sure your paper is not stuck together with static. It helps to "fan" the paper like a deck of cards before putting it into the tray.
If this does not fix your double feed problem,
Sep 24, 2010 |
Brother DCP 165C Compact Color Inkjet...