Question about Brother IntelliFAX 3800 Plain Paper Laser Fax

1 Answer

Our IntelliFax 3800 makes squeaky noises when faxing out

We exclusively use this standalone fax machine for all fax receiving / sending at our the office. I do routine maintenance on the unit like cleaning the drum unit area, clean the printer, doc scanner, change the toner, etc. Lately, when we attempt to fax out, the paper goes thru but the machine makes squeaky noises like gears grinding at each other. It's not loud noises, but still noticeable. When I open the document scanner, everything looks normal and the rubber guides looks normal as well. When I hook it up to my laptop and print via USB connection, there are no noises, so I think the problem is just the doc scan area.  Is there anything I can do to stop the noises like oiling it? Thanks for your prompt assistance.

AJ

Posted by on

  • 1 more comment 
  • theb8er Oct 26, 2007

    Brother Intellifax 3800

  • theb8er Oct 27, 2007

    Thanks for your help! Where do I get the rollers? Is this a DIY type of project?

  • theb8er Oct 30, 2007

    Thanks!

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 121 Answers

You'll need to replace the pickup roller.

Posted on Oct 27, 2007

  • Eric Engel Oct 28, 2007

    I'll have to wait till Monday and get the part # for you.  You'll probably be able to order it from some local dealer.

  • Eric Engel Oct 30, 2007

    Here's the number:



    LE1816001

     

    Here's the directions for replacing it:

     

    4-21

    4.1.9 Document Feed Roller ASSY, Scanner Drive Unit, and Document Ejection Roller ASSY

    (1) At the right end of the document feed roller ASSY, unlock the pawled bushing and pull it to

    the left. Then remove the document feed roller ASSY together with the pawled bushing.

    (2) At the right end of the pressure roller shaft, press the latch to the rear and take out the pressure

    rollers and their shaft. Then remove the pressure roller springs.

    (3) Remove the two screws from the scanner drive unit.

    (4) Lift up the scanner drive unit together with the document ejection roller ASSY. The bushing

    also comes off.

    4-22

    (5) Remove the screw from the scanner motor and take off the motor from the scanner drive unit.

    LE1816001

     

    Here's the directions for replacing it:

     

    4-21

    4.1.9 Document Feed Roller ASSY, Scanner Drive Unit, and Document Ejection Roller ASSY

    (1) At the right end of the document feed roller ASSY, unlock the pawled bushing and pull it to

    the left. Then remove the document feed roller ASSY together with the pawled bushing.

    (2) At the right end of the pressure roller shaft, press the latch to the rear and take out the pressure

    rollers and their shaft. Then remove the pressure roller springs.

    (3) Remove the two screws from the scanner drive unit.

    (4) Lift up the scanner drive unit together with the document ejection roller ASSY. The bushing

    also comes off.

    4-22

    (5) Remove the screw from the scanner motor and take off the motor from the scanner drive unit.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother Intellifax-2820, will not print incoming faxes. It rings, says it's receiving data and thats it. Yes I have paper in tray. Sends and copies fine.


You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.

Oct 04, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Our Brother Intellifax 3800 will go to sleep and ignore attempts to send or receive faxes. It will take a docment into memory and go to sleep and not send it or the phone will ring with an incoming fax and...


i don't have the owners manual handy, but i'm quite sure you can disable the sleep mode by pressing a couples of buttons on control panel. that procedure is in your owners manual on the same page as setting sleep time.

hth,
razors

Mar 16, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Not pausing to acknowledge


Open up the feeder to see if a piece of paper is holding a switch actuator down.

Feb 04, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Cannot receive fax on a Brother Intellifax 885MC


make sure your receive mode is set to "auto" or "fax only". if thats not it, you may have a phone line problem. i have seen that before.

hth,
razors

Jan 12, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Won't receive faxes


Make sure the receive faxes button is set properly. If it is not set to fax only, you will need to manually receive faxes, the machine will not auto answer.

Dec 11, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Can't recieve a fax.


Unplug power cord. Plug back in. Call your fax machine from cell phone and listen for fax tones.

Sep 17, 2008 | Brother IntelliFAX 3800 Plain Paper Laser...

1 Answer

Super G3 brother IntelliFax 3800


Sounds as if the tel line is not connected. 1st check with a telephone, see if you get a dial tone. If not then call the tel company

Mar 07, 2008 | Brother IntelliFAX 3800 Plain Paper Laser...

1 Answer

Brother IntelliFax 4100 sending solid black pages


It sounds like the CIS (scanner) has failed in both machines. Its no generally not a common problem. I would change one every six months if I was lucky.

It may point to something in your environment. I have have seen rust build up on the contacts of the scanner cause this problem. So if you have high moisture or are close to the ocean this maybe a problem.

Feb 14, 2008 | Office Equipment & Supplies

1 Answer

Can't receive fax


Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.

Apr 06, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFAX 3800 Plain Paper Laser Fax Logo

586 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

840 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...