Question about Computers & Internet
Posted by Anonymous on
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Posted on Jan 02, 2017
The scanner comes with a film adapter unit that holds the 35mm film strip. It compensates for the fhinness of the film strip.
You'll have to contact Canon support if you need to purchase one or make a mask using thick paper or a tranparency sheet and attach your film strip with drafting tape (it does not stick aggressively and removes easily.
You might also check with a local scanner repair shop for a used adapter.
Wish the solution was easier.
Posted on Apr 27, 2009
I have successfully used my Visioneer 9520 to scan 35mm slides, and they came out perfect. To do this, in my image editing software, I select File/Import/Acquire/Visioneer ScanManger Pro. This opens the VIsioneer scan manager window, where I select "Scan 35mm using:" and then I choose the desired scanning configuration, e.g., "35mm Better, 35mm Best, Custom" etc. See image below.
BTW: After several moves, I have lost my 35mm scanning template. Do you know where I can get another one, or do you know someone who could actually scan theirs and email the image to me? I could then create a duplicate from heavy black construction paper or card stock.
Posted on Nov 29, 2010
It would've helped if you specified the operating system you're using... There have been reports of problems initiating the program on Windows 7, especially of 64-bits.
Anyways, I'll advise you first trying run the program in a compatibility mode (link for Windows 7/Vista; works similar on Windows XP).
If this fails:
1. Uninstall the software.
2. Restart the computer.
3*. Clear remaining files/directory related to ArcSoft and/or Medial Impression in Common Files (within Program Files) and in Application Data (in your user directory -- in Local Settings and in Application Data itself).
4*. Clear the temporary files directory (link works for all Windows versions).
5. Reinstall the software...
The directories involve are usually hidden... To unhide them, follow this.
In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.
Good luck & best regards,
Posted on Feb 21, 2011
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