Question about Dyson DC44 Animal Cordless Vacuum
Brush will spin when battery is connected and not using the vacuum. pulled battery out and reinstalled problem still exists.
Hi there, it's Jack at Dyson.
The issue you've described sounds very odd, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.
When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.
Posted on Mar 11, 2014
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Posted on Jan 02, 2017
Hi have you checked underneath to see if the belt has snapped, you will find it either side of the brush, if so you can obtain a replacement at most retails stores but take the model number and make with you, hope this helps
Posted on Jul 19, 2009
SOURCE: The spinning brush isn't moving
Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?
Posted on May 17, 2010
SOURCE: Brush stopped spinning
If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.
Posted on Sep 08, 2010
Sorry to hear you're having difficulties with your DC14. If the brushbar won't run when the cleaner is in contact with the carpet, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Customer Service
Posted on Aug 12, 2011
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