Question about HP For Pavillion Dv4 Dv5 Dv 4 Dv 5 Series Laptop Battery

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Missing file\windows\system32\drivers\tcip.sys

When I try to start up the laptop it gives the error listed .

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Posted on Feb 18, 2016

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The operating system couldn't be located because a critical system driver is missing or contains errors. File:\Windows\System32\Drivers\SmartDefragDriver.sys Error Code: 0xc000021


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This is a typical sign of a defective hard drive.Your hard drive might or might not be repairable, depending on the degree of damage.
I would recommend that you use a live CD (such as this one: http://www.ultimatebootcd.com/download.html) to boot up your computer & run a hard disk diagnostic tool like HDD Regenerator. It might take several hours (sometimes days) to fix the damage. If this did not help, then you will have to replace the hard drive.

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Hello,first try to find the driver from device manager(right click to my computer,properties,hardware,device manager).Once you have open the device manager press on View and check Show hidden devices,your driver(virus) is on non plug and play drivers and with right click you can unistall it.But if is a root kid and a tought one it should have another file in your system to recreate it!So clean your windows temp files and internet temporary internet files(you can with a application or just right click to your disk,properties and click disk clenup).If you still can fix it
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1 Answer

Critical system driver is missing


Your files is incomplete, missing files.

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Your PC is stuck in safe mode startup

I would suggest using the Windows Disk, if you have one, go through normal windows installation. At the point of installation just after pressing F8 it will detect windows exists and offer you a repair option press R to repair

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System32.ntfs is missing and corrupt


Boot into recovery console, and at the c:\windows prompt type: cd system32 cd drivers ren ntfs.sys ntfs.old If the ntfs.sys file is there and corrupt this will rename it. If it is not there, then it was missing. At the prompt type: copy e:\i386\ntfs.sys c:\windows\system32\drivers\ntfs.sys good luck

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