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Printer roller will not engage paper

Re: Dell 1110 Hi! I have a Dell 1110 Mono Laser Printer with a single rubber roller that is spinning, but unable to engage the paper to place it in position to copy. I have about 6 toner cartridges and really need to keep and use this printer. Currently trying to print resumes and as if it's not frustrating enough to look for employment in this market economy, try finding a job without a printed resume!!! I desperately need to fix this printer without incurring additional expenses right now. Thank you so very much!

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Make sure you have plenty of paper in the tray, this may help the printer pick it up. if you don't have lots of paper add an A4 sized magazine, book or old printed paper in there, to full the tray.
Is there a way to manually insert the paper from the back, some printers have this feature.

Posted on Feb 10, 2014


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a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 26 Answers

SOURCE: Only printing top few lines

check the print driver in control panel...... if the correct driver for the printer is not installed, or corrupted, it can send invalid instructions to the printer, but let me check....... ahah! found it..... it's a carriage stall (not the horse kind :-') ) but the print head carriage is jamming for some reason, either there is some grit on the carriage bar, or a missing tooth in the drive belt, or the timing strip is dirty..... the easiest to fix yourself would be to clean the timing strip. the timing strip is a clear plastic tape usually behind or below the carriage bar. it looks like it has a grey horizontal stripe across it (actually it is many tiny vertical black stripes that provide the printer with motion and dot timing information). carefully with a window cleaner soaked paper towel, and without too much pressure (that would unhook one of the ends of the strip)wipe the strip clean on both front and back. also if the printer happens to be in an unlocked condition (you can do this by removing power during the head positioning cycle), try moving the printhead at a moderate speed back and forth along the carriage bar and see if there's anywhere where it binds up or you feel more than normal resistance, the printer needs repair, but at least you can tell the technician where to start looking....

Posted on Aug 01, 2006

SOURCE: pausing printer

Try enlarging your "Printer Buffer" if you can.. OR maybe you need to set your Parallel Port to a differsnt mode in the BIOS. And/Or try updating your "Drivers" see if this all helps.

Posted on Jul 24, 2007

  • 254 Answers

SOURCE: What paper jam?

Does the printer even try to pick a piece of paper from the supply tray? If not, then it would appear that a sensor somewhere in the paper path is bad, either mechanically or electronically. Often, these sensors have a lever which touches the paper. If by chance the lever is broken or stuck it won't give a correct message to the logic circuit. If by chance the sensor is electronically defective, it would still give a bad message to the logic, and it would need to be replaced. Logic circuitry could be bad, in which case, replace the printer. With the lowcost printer/all-in-one units these days, it seems fixya has a continual flow of inquiries. Maybe this will give you some help.

Posted on Aug 09, 2007

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SOURCE: Dell 1720dn takes extra blank page at end of job and jams

There are rubber rollers that grab the paper to pull it through typically these get slick over time and will cause the printer to grab an extra sheet of paper. How I usually fix this problem is to check and see if the rollers are slick if so then I take an Emory board to them to rough them up just a little bit. I have also in the past used clear finger nail polish on the roller and that has helped. I would apply a bit of the clear polish to the roller, if it did not work then I would take the Emory board to it.

Posted on Feb 20, 2009

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SOURCE: Printer won't print and resume light keeps flashing

I went through the HP troubleshooting and it started printing OK when I Stopped and Started the Print Spooling under Administration Services:

-Control Panel
-Administrative Tools
-Scroll Down & Right Click on Print Spooler, Choose STOP, then OK (if needed)
-Right Click again, choose START, then OK (If needed)

After a few moments, it started right up for me and the Test Page I had in the que.

Hope this helps someone.

Posted on Mar 24, 2009

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Samsung ml1640 mono laser printer

I have checked the Samsung website for troubleshooting resources and it's a bit weak on this laser printer.

Usually, the pinch rollers get something on them. They are tricky to clean as the rubber when dried out with certain chemicals like rubbing alcohol will damage them, then they need replacing. In my experience, unless this guy is under warranty, I'd replace it.

Aug 15, 2014 | Office Equipment & Supplies

1 Answer

Printer won't take paper

Regarding the paper not engaging with the Dell 1110 Mono Laser Printer, I previously read somewhere that taking iso-propanol (everyday rubbing alcohol, $1.00 for 24 ounces) and cleaning the centrally-located black roller (located just above the leading-edge of the paper) with a cotton-ball and the alcohol could solve the problem and it did -- My Printer Is WORKING. I was shocked! Actually, I couldn't find our bottle of alcohol, so I substituted with a chemically similar product. I used hand-sanitizer which is about 70% v/v ethyl alcohol -- a similar enough solvent. My Dell 1110 is working like it's brand new. Also, I wasn't able to rub the alcohol on the back side of the roller -- just a logistics problem that I couldn't solve without removing the entire roller. If anyone knows how to remove the rubber roller in 5 or less easy steps, I would love to know.

Mar 07, 2012 | Dell 1110 Laser Printer

1 Answer

My Dell 1110 laser jet printer begins to pick up a sheet of paper, but then stops just as the paper turns up with the roller. This will happen several times before the printer actually picks up the...

85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.

Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.

Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jun 20, 2011 | Dell 1110 Laser Printer

1 Answer

Have a dell 1110 printer that will not pick up paper. Roller has been cleaned of dust with alcohol pad

You may want to try looking at the rollers through the back of the printer when it tries picking up paper. Look and try to see if the roller assembly is even turning the rollers. If that works fine and you can see the rollers trying to push the paper into the paper path, there may be something blocking the paper from going through. Pull the paper tray out and inspect it for any damaged or missing parts. Then look on the underside of the printer where the paper path begins. Chances are there is just some jammed paper keeping any more pages from going through. If the rollers have been cleaned they could just be worn out and need replacing. Contact Dell tech support if you can't fix it yourself or need any parts.

May 20, 2011 | Dell 1110 Laser Printer

1 Answer

Roller will not engage paper

I have one of these printers and it's been very reliable.
Sometimes the rollers get sort of dried out or "dusty" from all the paper. When they get like this the don't grip the paper as they should.
Disconnect the printer from the power and from the usb cable and pull out the paper and the toner cartridge.
I would get some plain rubbing alcohol and carefully clean the rubber surface of each roller that you can see, both underneath the printer with the paper removed and inside with the toner cartridge removed.
Rotate the rollers with your fingers as you clean them be sure to get the entire surface or as much of it as you can.
In many cases this will fix the problem. If you have a badly worn or damage roller (and you can tell by looking...they look sort of wrinkly/dried up or they could even be cracked), you will have to decide if you want to buy new rollers and install them yourself or if you want to get another printer. I have no idea what the rollers cost, but this particular printer is pretty inexpensive. Mine was about $99.00. If the rollers cost more than 40 to 50% of the cost of a new printer and this printer is more than a few years old, it might be time to consider a new one.
However, if you can get the roller kits for little money, they are usually very easy to replace. Usually the most important pick up rollers slip off and on and are very easy to replace.

Mar 12, 2011 | Dell 1110 Laser Printer

1 Answer

When I begin to print a document, the printer will print, but as it gets fed through, it wrinkles the paper and eventually will paper jam. How do I fix this?

Kindly let me know if the printer is under warranty if its then needs a service as the paper rollers needs to be serviced basically clean.

Jan 13, 2010 | Dell 1110 Laser Printer

2 Answers

Dell 1110 Laser Printer Solid red warning light

Hi in this case the paper jam made some sensor through the paper road they are not in normal position or still tigger on by piece of something or error stander. you may try:
1) check paper input sensor near paper tray roller\
2) check margin sensor inside paper way before drum unit
3) check fuser sensor near fuser unit
4) check paper output sensor near output tray roller
sometime need sensor adjustment back to normal position

Dec 22, 2008 | Dell 1110 Laser Printer

4 Answers

Dell 1600N printer paper jam

More than likely you need a new pick up roller. It is located at the top of the tray area in the printer. You will see a black rubber roller with white nylon clips on both sides. You can confirm if it is the problem by removing and washing it with soap and water, then clipping it back in and running a few copies.

Mar 16, 2008 | Dell 1600n All-In-One Laser Printer

3 Answers

Dell Laser printer 1700

pickup rollers bad, you can try to clean them with rubber cleaner but it's best to have the rollers replaced.

Jan 22, 2008 | Laser 22 ppm Mono Printer

1 Answer

Dell Laser MPF 1600n WON'T PRINT

Two causes:

1. Worn out roller
2. Spring-loaded tray not engaging when placed into printer

1. The roller will try to "grab" the paper when the job starts. If it becomes too worn, it will slip and not grab anything. One fix is to apply a small amount of moisture to the u-shaped rubber roller.
Other option is to wrap a rubber band around it if you can.

2. Check to see if tray spring works properly. There is a small white knob on left side of tray. Push paper in tray down all the way until it clicks. Engage knob on side and paper should spring upwards. If this does not happen, the roller will not be able to engage the paper and it will simply click as it tries in vain.

Dec 07, 2007 | Dell 1600n All-In-One Laser Printer

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