Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirpool Gold side by side GC5SHEXNS00 fresh food side not cold. Evaporator fan only getting 10 volts should be 12Vdc. Replaced Inverter box and fan motor what's next?

Whirlpool refrigerator stopped cooling in fresh food side. Repairmain came out and said main controller was bad so I replaced the inverter box but that did not fix the problem. After googling my problem I found the evaporator fan was not turning so I replaced the thermostat and the evaporator motor but the fan tries to start but won't.I unplugged the fan and checked the voltage, I was only getting 10.5 Vdc instead of the 12Vdc the fan requires.What should I check next?

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Boris, we are sorry to hear that your Refrigerator is not cooling. We are not technicians, we do not have technical training, or technicians here in customer service. We can offer troubleshooting. Unfortunately, we do not have the provisions to assist you with detailed technical advice, provide repair manuals, tell you how to take it apart, or advise on which parts need to be changed to repair the unit. We do not offer repair assistance in customer service. If you are unable to resolve an issue on your own, we can only recommend service. If you would like for us to schedule service for you, can you please email us your address, phone number, the model and serial number, the website you were contacted on, Fixya, your review ID, and date of purchase to Whirlpool_Digital@whirlpool.com.

Posted on Jun 16, 2017

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Posted on Jan 02, 2017

  • 86 Answers

SOURCE: Whirlpool side by side refrigerator ED25RF stops running

It sounds as if the thermostat may have gone bad.

Posted on Apr 19, 2010

  • 41 Answers

SOURCE: Whirlpool Gold Side by Side (GD25DFXFW02) is over

the drain sump under the evaporator plate may be blocked or you may require a new defrost element

Posted on Jun 12, 2010

ckwizombe
  • 1 Answer

SOURCE: Whirlpool Refrigerator fresh food section cool but not cold (freezer ok).

Fridge running continuously (compressor not stopping)
Both Freezer and fresh food component runs perfect temprature.

Posted on Nov 21, 2013

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My refrigerator is not cooling on the refrigerator side


There are so many things that can make your fresh food side not cool. Usually, it is a frosted up evaporator, which is blocking the air flow of cold from coming from the freezer to the fresh food section. This can be caused by a bad defrost timer, a bad defrost thermostat, a bad defrost heater, or a bad control board. It could be a week compressor that is only strong enough to cool the freezer, the evaporator fan may be bad, which blows the cold air from the freezer to the fresh food section, the damper control going from the freezer to the fresh food section, can be stuck in the closed position, or in rare cases, the light in the fresh food section can be staying on, or even the condenser fan that is responsible for keeping the compressor and condenser from getting to hot, may be bad. This is usually behind the bottom of the fridge. You might also have a dirty condenser, which is the coil that is usually underneath the fridge. So you are most likely going to have to call for service.

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Fresh food section warm, freezer is cold


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1 Answer

My refridge isnt cold enough but my freezer isthe fan sounds like its running and the condenser is on. also the fan/condenser are never turning off by them self


This has happened in my GE side-by-side (model GSS20IEMDWW). For me, the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signalled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

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I replaced the temp sensor in the fresh food side and solved the problem for a while. About six months later I had the same problem again, so I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

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Refrigerator does not get cold - GE side by side


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It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

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1 Answer

Frigidair side by side refigerator fan not operating


I do see the power to the evaporator fan section going through the adaptive defrost part number 240554502 It would not hurt to unplug for a few moments and open the control panel inside the fresh food section and examine that control board. With it doing that you may see signs of heat or burn marks on the ADC Let me know, Sea Breeze

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1 Answer

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1 Answer

GE fridge: Freezer working but fresh food side not cold


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1 Answer

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1 Answer

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3 Answers

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