Question about KitchenAid "KEMS378sss Combination Microwave Oven / 27"""

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KEMS378sss combo oven microwave control panel does not display

Unit has power, both oven and microwave work, but display shows nothing - not even error codes. I reset power and reset control lock but still no display is showing. i hear faint beeps when I press buttons - much quieter than before. Any advice would be greatly appreciated!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: kitchenaid double convection microwave /

I'm guessing the model number would be KEMS308GSS0.

In some cases, this is a glitch that can be cured by unplugging it for 1 minutes, then resetting the clock.

In other case, it may be a bad keypad (membrane switch) or control board.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jun 08, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Broken torsion spring needs to be replaced

There are indeed two springs that "cross" each other, and they must be both be replaced to ensure full strength.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Posted on Dec 25, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave turns on & control panel is frozen. F2&PAN error codes

You have a shorting membrane keypad. If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

On this model, the membrane keypad is not available as a separate part, so you would have to order the control panel frame which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.

That is a simple do-it-yourself job.

You can find helpful exploded view diagrams and order parts by entering your full model number (KHMS155LWH1 without dashes) from the tag on the oven here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Posted on Jun 11, 2009

  • 7 Answers

SOURCE: kitchenaid microwave hood combo KHMS155LSS

First, do not leave this machine plugged in until it is serviced. If this is a KHMS155LSS, there is a very high probability that you have a keypad short. This defect can cause the machine to start on its own at ANYTIME; while you are on vacation or at work or at night while you are sleeping etc. Contact Whirlpool Customer Service and ask for Safety Dept immediately. They will most likely send A&E (Sears) out to fix it. Although they will fix the problem, if the keypad fails again, the underlying logic self start defect is still present. You should be under warranty if it is above model. Please be polite, insistent, but polite. With KitchenAid's pathetic quality in recent years, their customer service reps get more then an earful. Also, please go to the Consumer Product Safety Commision website at www.cpsc.gov and post a Report Unsafe Products report. This will help get this model recalled before someone loses their home or life. I almost had a fire this past Monday, Labor Day, 9/7/09 when my machine self started at 3 AM with a package of bacon left in it to thaw at room temp for the morning. What a smokey mess. Chinese made garbage. Shame on Whirlpool. Long live Hobart!, please buy back KitchenAid and bring back the lost quality.

Posted on Sep 09, 2009

nikeananth
  • 267 Answers

SOURCE: Microwave beeping and F2 error code

hi,
The F2 code is a keyboard failure. Since it's intermittent I would check for a loose wire/connection. open the control panel and reset the ribbon cable on the circuit board....


thank you,
vijay (vote for me)

Posted on Sep 23, 2009

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