Question about Dyson DC23 Bagless Canister Cyclonic Vacuum
My vacuum just lost power one day. The last time I used it a few days ago I had no problems and now it won't turn on and it seems like it has no power.
Posted by Anonymous on
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Posted on Jan 02, 2017
The power button is worn out and needs to be replaced. That vacuum is pretty simple. So even if you don't know how to take it apart it shouldn't cost much to have it repaired.
Posted on Nov 08, 2009
I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.
So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....
Posted on Jan 04, 2010
My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it's a very quick, five-minute fix.
Posted on Jul 28, 2010
SOURCE: Loss of suction?
Mine was doing something similar. When standing upright, suction was strong through the hose. When I lowered the handle to sweep the floor, the bar underneath would spin, but the suction seemed horrible and the dirt inside the window wasn't spinning/cycloning like it used to. I called Dyson Support and they had me lay the vacuum on it's left side. Now look underneath and you'll see a clear hose, one end connected to the upper part of the vacuum and the other to the lower. I removed the tube and it was completely clogged, especially at the point that it connects to the bottom part of the vaccum. After that I reconnect and it sucks like the day I got it. Dyson support is still sending me a new "internal hose" but I don't think I need it.
Posted on Jan 14, 2011
SOURCE: Hi, my puppy ate the
Sorry to hear your DC23's power cord has become damaged. You won't need to replace the entire cleaner - please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can assist you.
Dyson Customer Service
Posted on Jun 23, 2011
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