Question about Avaya Lucent Partner 616 Phone
When one extension calls another it reads the extension number then the callers name, our phone need to reflect the changes to staff and desk that have taken place and I have no idea how to do this. Can you help?
Also, I need to fix our auto message to say the correct names to the correct extensions, again, I have no idea how to do this. Can you help, with this as well?
We dont have a features button.........?
Posted on Aug 20, 2008
From Ext 10 or 11.
Right Intercom enter extension number
Enter the name
Posted on Dec 25, 2007
Tips for a great answer:
All Types of Phones
1. Your mailbox number will be the same as your extension number.
2. Default password is 1 2 3 4
3. Voicemail group number is 555 (unless programmed differently)
Before callers can leave voicemail messages you must activate your mailbox and record your greeting message. We would suggest something along the lines of
"You are through to the voicemail of . . . . I am sorry I am unable to take your call at the moment but please leave a message after the tone and I shall get back to you "
To Record Your Greeting Message
1. Dial the voicemail group number (usually 555)
2. Enter your password (default is 1234)
3. Keep pressing 3 to scroll to greeting messages
4. Press 8 to toggle between your two greeting messages
5. Press 0 to change the message and follow the instructions.
To leave voicemail just press 'Release' or hang up.
Responding to Voicemail
On a display phone you will see "You have messages" on the top line and "Display messages?" on the bottom line. Press tick twice to go to voicemail and then enter your password.
On Siemens 'Entry' phone or display phones with a 'voicemail' button, just press this button and enter password when asked.
On ordinary analogue phones you will get broken dial tone. Dial the voicemail group number (usually 555) and enter password.
In all cases you will then be able to listen to your messages.
To delete a message press 0. It will ask you to confirm by pressing 0 again.
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