I just bought a Kirby Heritage II off of Ebay, and the roller brush isn't moving when turned on. The suction works. I have turned it on with out the roller bruch attachment on and the knob that holds the belt so it can turn doesn't turn when I do this.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: roller brush doesn't move
Here is a online guide....it's for the G series Kirbys. They're similar enough that it should help. Pay special attention to the belt lifting process...it's exactly the same as for the Heritage II, and it's also where I think your problem lies. I have a Heritage II manual available too! Hope I have helped...
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The part of the hose that attaches to the vacuum should push on the switch on the front of the vacuum so it won't come on without the nozzle or hose attached. Inspect the hose to see if that part may be broken or not making good contact to activate the switch,
the brush bar has 3 settings marked on the end of the plastic clips that hold the bar in place make sure it is set to no 2 both ends,lay machine down and start roll should spin also check bar is free to move by hand
It may have something caught in the roller mechanism if not the belt that drives the roller may have broken or slipped off. If the problem is neither of these then the motor that drives the belt to drive the roller may have failed, Please take to an authorized service centre and have it repaired or replaced if it does not cost more than a new vacuum if it is going to cost more than a new vacuum then discard that machine and purchase a new one. I hope this helps.
you need to make sure the belt is on the roller correcty, make sure is at the red position when putting the part back on with the belt on the hook, push the pedal to highest (off the ground) position to ensure you put it on correctly, then turn the fixing clip thing to secure it, then once its on turn the panel around to green position, belt will be back on, once you get used to it you'll be ok,
4 possible reasons. 1 – one or both bearings are worn so armature (rotating part) wobbles as it is spinning and cause motor brushes to wear fast. Solution – change bearings too. 2 – Whoever replaced brushes – did not use some brush seating sticks to make cmutator smother and contour brushes to the shape of the comutator (not likely). Solution – appropriately install new set of brushes. 3 – Comutator is so warped that seating sticks do not help anymore – solution – new armature or turn the old armature. 4 – The fact that ONLY ONE brush was worn may mean that there is something wrong with the brush or housing. Maybe it could not move freely within the housing? I think this may be most likely cause it it may be a combination of all 4.Is it worth to fix? Hmm depends how much will it be. If this is 100+ - I’d say get newer Kirby for 300 ad enjoy the tech drive (Heritage does not have tech drive so it is much harder to vacuum with than the newer models)
Generic problem for all Vacuums How do you use and How do you use and what attachments for upholstery cleaning with the Heritage II I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Kirby has a spin brush that is round on the newer Kirby’s and it works on the suction from the vacuum and it fits on the end of the vacuum hose but it does not fit into corners very well or your can take some Kirby shampoo in the spray water bottle and use a kitchen scrub brush for the corners. Other wise you can use the actually Kirby Shampooer of which is very hard and unfriendly; the spin brush would be my selection. You can check with your local vacuum cleaner dealer in your area and also in the yellow pages. Also you can call the Kirby factory to see if they can direct you. The Kirby factory is listed below: http://kirby.comContact Us by Phone United States and Canada 1-800-494-8586 Between the hours of 8:00 am to 5:00 pm EST Monday thru Friday