Question about Datacard SP35 Printer

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Error message for any card Pr-01738 sp35 - Datacard SP35 Printer

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Posted on Jan 02, 2017

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SOURCE: Datacard SP35 + giving broken ribbon error

You have to clean the roller under the printerhead.
The big black one..

I suggest you install Diagnostics.

Go to motor test, and take the transport fast reverse. 300 sec.

Now you can clean the roller easy.

Posted on Feb 03, 2009

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SOURCE: Unable to create new id card profile using Preface Software

What is the error message?

Posted on Aug 05, 2009

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2 Answers

I got a color print ribbon and it won't install


Please post the configuration for the printer which is on the left side under the cover (white sticker) and your ribbon part number. If you are sure both are correct you may have a defective print ribbon or your printer will need service.

Feb 24, 2014 | Datacard SP35 Plus Printer

1 Answer

Ribbon leaves marks


i need the solutuion of this problem
( out of print ribbon. (pr-01726) Replace the K print ribbon, replace the cleaning sleeve, and click OK when ready

Aug 14, 2013 | Datacard SP35 Printer

1 Answer

Datacard sp35 - cleaned it several times, First it will tell me the card is lost, we fish the card out, next it will tell me that the printer ribbon is broken. it is not broken, we have wasted so much...


Sounds like the rollers are going bad. From time to time the rollers on this device can definitely go bad. That's the reason you have to keep fishing for your cards. Try replacing the rollers on the device.
It may require some technical knowledge.
Please feel free to ask any further questions.

Dec 16, 2010 | Datacard SP35 Printer

1 Answer

The SP35 red light is on


please give me the solution as fast as possible.
( out of print ribbon.(pr-01726) replace the K print ribbon, replace the cleaning sleeve, and click ok when ready

Mar 17, 2010 | Datacard SP35 Printer

1 Answer

How do i upload firmware to an SP35 plus printer


This site has "utilities". They run under different levels of Windows, back to w2000. Grab the one that is right for your system and install it. It should guide you through the firmware (available from the same page) installation.
http://www.datacard.com/id-card-printer-support-and-drivers/sp35-plus-card-printer

Feb 01, 2010 | Datacard SP35 Printer

1 Answer

When i try to print card it causes a paper jam all time. it used to print card but not now i feel this is a grat pity cause its a good printer. It doesnt matter which place i put card it just will not lift...


fter a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.
To clear this error the printer will need to determine the sensor type. For the printer to recycle through and make this determination, a power on test card is required using the appropriate clear or opaque card type to force the firmware to redetermine the sensor type. Each time the card is changed from clear or opaque to the other type, a power test card will be necessary to redetermine the sensor type.
For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.

Nov 19, 2009 | Epson AcuLaser C4100 Printer

1 Answer

Cards not feeding through on SP35


You will need to replace the Pick Roller (the first roller you see from the card hopper.
You most probably have a smooth roller and the new type are ribbed. The printer has to be dismantled to replace the roller. Suggest you contact your local reseller.

Jun 24, 2009 | Datacard SP35 Printer

1 Answer

Datacard SP35 + giving broken ribbon error


You have to clean the roller under the printerhead.
The big black one..

I suggest you install Diagnostics.

Go to motor test, and take the transport fast reverse. 300 sec.

Now you can clean the roller easy.

Nov 25, 2008 | Datacard SP35 Printer

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