Question about Microsoft Xbox 360 Console
When I turn on my xbox it says the whole system error thing and to contact Xbox Customer Support. E 68 at the bottom of the screen. Does anyone know how to fix this? Any help would be appreciated! Thanks.
I think i can solve this try this out
I just had this exact problem, E 68, and was about to call MS, I removed HD and let system reboot without it and it booted fine i rebooted one more time without HD for a total of two. I then tried to reinstall the harddrive and noticed that it did not want to snap in. I played with it a few min more and finally got it to snap in properly. I think it was not seated properly to begin with as it was down further on the back side than it was before i removed it. I also heard two distinct clicks as it clicked in at the rear and then at the front. Once i did that it fired back up with both my profiles and is now working again. my 360 is laying horizontally
not sure if this work but its worth a try
Posted on Dec 15, 2008
A Working Solution.
Remove any disk from the DVD drive.
Remove the hard drive and turn on. When you get to the dashboard turn it off again by holding the X button on the controller and select 'Turn off console'.
Wait 10 seconds and then turn on again by pushing the X button on the controller. When you get to the dashboard turn off again via the X button.
Remove the AV / Video plug from the back of your Xbox.
Replace the hard drive correctly.
Switch on the Xbox via the power button on the console. 4 red lights should flash.
Wait 10 seconds and re-insert the AV / Video cable.
You should now load into the dashboard with your hard drive profiles - wait theres more!
Turn off and on via the X button as before another 2 times with all leads and the hard drive in place.
After you power it off the second time, remove the power lead for 20 minutes and then turn on again any way you feel like it and it should be cured.
Posted on Jan 20, 2009
I had this problem on Oct 09, 2008. Turn X-Box off, disconnect the hard drive, restart it w/out hard-drive, play a game for a couple minutes, turn machine off. Then re-attach hard drive and power up. It fixes the problem in about 8 minutes.
Posted on Oct 11, 2008
I had this problem recently as well. I contacted costumer support annd they walked me thru the steps. first turn your 360 off. Then Disconnect all cables going into the xbox, Wait 10 seconds then reconnect them. turn it on and check to see if ur system recognizes a hard drive. If not turn off your xobx take off the hard drive and turn it on. The turn off yet again and reconnect hardrive. Turn on your xbox and it shud work fine.
Posted on Jun 24, 2009
Same problem here - turned my xbox on one day and it suddenly had one red light..
I put the hard drive in my mates 360 and same thing.. then i tried a fix from youtube by turning the console off then back on with HDD attached but AV plug detached, waited 10 secs, turned off, reattached video cable and voila drive is fine.... :D
I see no logical reason why this would fix the problem but hey these are M$ products so who knows..
Posted on Apr 13, 2009
All i did was remove the hard drive then turn on the xbox 360 and put the hard drive back on while the xbox was still on and it restarted itself and was fine,i hope this works for you
Posted on Apr 10, 2009
All I had to do was turn off my console, take my hard drive drive off, put it back on and then turn my console back on.
Posted on Jun 10, 2009
I had the error 68 myself. less then week old jasper with 20gb hdd. went to http://support.microsoft.com/kb/917874/ and found a suggestion fix that works. REMOVE THE HDD while powered down of course, wait a few seconds and reattach it, then power up. It worked and i loaded up like normal. It may not fix all of the errors, but it seems to have fixed this problem for me. I didnt have any trouble till i updated the xbox with that blasted update from hell. >.> I dont even like microsoft, i just wanted a new generation system that was affordable atm.... seriously wish i hadnt sold my ps3 back when there were fewer great games out for it lol. But meh it happens. anyway there are some pretty good games out for all the new generation systems, i just hope Microblunder gets the issues with the xbox fixed before the next generation >.O
anyway remove the hdd, wait, reattach, power up. Hopefully that will fix it, so dont freak out, it might not be the rrod from hell just a hiccup from the update..... good luck guys.
Abysmal Heart (tag name)
Posted on Feb 06, 2009
Hard drive error need to open your hard drive.like a computer hard drive, u need to put a slave pin now it is in master single and it will work without taking out your hard drive (all save files will be lose)
Posted on Oct 26, 2008
Yeah if you have the E68 then just take your hard drive out start up your console to make sure its working then turn it off and make sure your hard drive is secure and snaps in the back and the front and restart your 360. If that doesnt work your hard drive is wrecked and you can send it to xbox to get it fixed.
Posted on Jan 01, 2009
3 red lights not a big problum go on to ebay and get the x kit for just £3 and fix your xbox its good and you dont have to send it away ha ha ha mikrosoft you will not be charging me agan
Posted on Aug 26, 2008
Ok i will help u guys. Turn your xbox360 off then take out the hard drive. Tap lightly on it for 10 secs. then place the hard drive back in it. turn on your xbox360 then it should work perfectly.
Posted on Jan 11, 2011
I called microsoft, and they said that E 68 with one red flashing light means your hard drive is screwed up. Your 360 will work fine, but when u plug your hard drive in it wont work and youll get the E 68 error message. Call XBOX customer support, and they'll tell you to send it to them and they'll repair it for free. In the meanwhile, buy a memory card and keep playing. Your game saves and other stuff will be lost though. The hard drive takes 3-4 weeks to be repaired.
XBOX Customer support: 1-800-4my-xbox
COMMANDO 13295= Be strong, be heroic, be a COMMANDO
By the way, my xbxlive gamertag is COMMANDO 13295
Posted on Dec 28, 2007
I did what you guys said and it worked but it takes a long time to load everything and i saw that there was this unknown data in my memory it just had alot of numbers on it so i clicked it and my 360 froze and I deleted it but it doesnt go away. Can anyone help me if you know?
Posted on Aug 11, 2010
More often than not, the E 68 message occurs because of your hard drive not being attached to your Xbox correctly. The first step you should take is simply turning off your Xbox, taking out the hard drive, checking for any pieces that are out of place or stuck (this is what happened to my Xbox when it fell down from vertical position to horizontal position), and inserting the hard drive back in. If this doesn't work, I would contact MS
Posted on Jun 11, 2010
This happens to me nearly every other time I turn on the Xbox. What I do is turn it off, remove the HD, put the HD back on, and turn it on. 90% of them time, this works. The other 10% I just repeat the steps and it eventually comes around. Super annoying.
Posted on Dec 01, 2010
Right i turned on my xbox and he come up with a black screen saying contact xbox customr support and i took of the hardrive and turned it on and it worked but i had no memory on my exbox i read up but doeit really work?? if you just wanno play a game take the hardrive of and do what you would normally
Posted on Aug 16, 2010
I had the e68 problem to but i solved it by bloving dust of my hard drive ank the konsol area ver the hard drive is so e68 is a code theat tels you thet ther is conection problems whit your hard drive my problem goes in to teath catogory but still it is not 100% your problem but shek for dust any way.
if you havent removed you hard drive ones then it vil not posible be dust if you have famely members or frends theath like to teake on fings then i sugest to try my solution
Posted on Aug 07, 2010
Best Way, Worked for me...
Turn your xbox on without a hardrive. When it gets on to the dashboard turn it off. Clip in your hardrive, then tip your xbox on the hardrive side(so the hardrive is facing the floor) turn it out, it shud work now. Then tip it back on to the normal way an xbox should sit. Then turn your xbox off and back on and it should work.
PLEASE NOTE, MAKE SURE THERE IS NOT A GAME IN THE DISC DRIVE AS THIS WILL DAMAGE THE DISC.
Posted on Oct 26, 2009
I had this happen to me a month ago in the mournig and i unpluged everything ,put my console on a chair then turned a fan on and when i came back from school the problem was done and has been going strong since
Posted on May 14, 2009
Ive had this problem (error e68) and found that the problem is with the fans. if you have an external fans remove it or ensure that you have installed it right ie put the leads on in the order. hope this helps as it worked for me.
Posted on Apr 12, 2009
I know this sounds weird, but ive had this error twice, and all ive had to do (i found it on youtube) is hit the hardrive on a hard surface on a certain spot.
Posted on Oct 06, 2010
There doesn't seem to be any other solution to the E68 problem than to buy a brand new xbox hard drive.
I had the error at one point and it was because my hard drive was slightly disconnected from the system.
Posted on Mar 19, 2009
Details for Error code E20/0110
Cold solder joint -> RAM
Add / Edit Details Primary Error code: 3 RLOD E-Code / Secondary Error code: E20 (No Audio/Video) / 0110 Binary/Hex: 00010100 / 0x14 -> 20 Known fixes: 1) Reflow the RAM
2) Loosen your heatsink screws and make sure the heatsink isnt shorting out a capacitor...3) Look for missing and bridged components like resisitors and caps and replace them4) X-Clamp replacement
Related Errors: Powered by Xbox-experts.com No Related Errors available! Description: This error is caused by a cold solder joint under one of the RAM chips, mostly its the top ones, sometimes it can also be one of the solder balls under the GPU that lead to the RAM. Update:According to stephen a.j it can also be cause by a broken trace that connects the GPU and the RAM, the reason for it to break could be the flexing in this certain area.
Posted on Sep 17, 2016
Hard drive glitch or not working properly.disconnect hd and connect
Posted on Mar 11, 2015
I took my hard drive off my xbox and booted it, then put the hard drive back on while it was on and now it works fine.
Posted on Feb 05, 2011
When i got one red light, taking the hard drive off and replacing it always worked. i'm not sure if you have tried that, but you probably have, as microsoft thinks that the best way do diagnose a problem is to treat it randomly.
Posted on Oct 29, 2008
Wow thanks about the one red light my hard drive didnt work which ment no knights of the old rebubilic 4 me and i was pist off but at least my hard drive is getting fixxed
Posted on Feb 03, 2008
I found that disconnecting and reconnecting the cables worked very well, but I also went and put my 360 on a completely smooth, static free surface (it's on a Wii box at the moment), but it was previously on the carpet. I don't know why, but I found that lying it flat (as in, horizontal), prevented the red lights from coming up as well.
Posted on Jan 04, 2008
No, you do not have to send the Hard drive with a reciept. When you call, they will give a reference number and you must include with the hard drive. They will explain everything when you call them.
COMMANDO 13295~Be strong, be heroic, be a COMMANDO
Posted on Dec 30, 2007
The E 68 message combined with one red flashing light means the hard drive has been corrupted. take it off and try it again. You can call xbox and ask them to re-download what you have on there from xbox live. unfortunately your saved games will be lost.
Posted on Dec 15, 2007
If there are 4 red lights, it means a cable is unplugged, if 3 red lights, you have to send it to microsoft
Posted on Nov 13, 2007
I have another solution: Keep your Xbox turned on with the harddrive in it. Then disconnect your HDD. Hold it in your right hand and beat it on your left knee. Then reconnecz your HDD. It'll work fine. Don't ask me, why. =)
Posted on Sep 21, 2011
We just had this error and i agree with the majority on here. All we did (after panicking) was take the hd out with Xbox off. Turn Xbox on, load game. Turn Xbox off and put hd back in. Loaded fine and all data seems to be there.
The connection on our hd to Xbox is loose, nothing we can do about it but we presume this is why we got the error message. If you get this error you should probs go out, get a memory card and start backing up any important game data (such as rpg games with 100 hour play time etc)
I WOULD NOT TAP OR BANG THE HD ON ANYTHING. hard drives for anything are generally very fragile. I can imagine this would fix your hd.for a while but eventually cause more problems.
Thanks for everyone's comments as they really helped ^^_
Posted on Feb 26, 2011
Well i brought a game at christmas and i went to save the game and it said corrupted data then it Came up when i went to play it again and it said e68 looked up on the internet and it said e68 is messed up hardrive i got annoyed with that then i brought again 2 days ago and it come up with the same thing but when i took the disc back out it started working can someone tell me why this is
Posted on Jul 25, 2010
I also have the problem but only with one game i nvr can play it but my loading screen when u turn the xbox on it load alot lnger i just lost all the data to a game and weird glitches are happening like in one game(one i lost) i was controlling 2 ppl at once i loogged in the other controller i was with 3 ppl adn then it couldnt do anything but move around not evn pause the game if anyone know how to help with this id apreciat it
Posted on Jul 26, 2010
RiOT676's solution worked for me. Theres no reason why it shouldnt work for you either (Considering you have E 68 below the error message and one segment of red light on your light ring). Turn off, remove HDD, Put HDD back in, turn on. Simple.
Posted on Jan 02, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error.
We offer a repair service.
Posted on Jun 03, 2009
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