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Troubleshooting WILL NOT SPIN OR DRAIN AND THE LID LOCKED LIGHT STAYS LIT RED

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Posted on Jan 02, 2017

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FAV6800AWDIY
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SOURCE: Neptune TL locked lid light stays lit

foxste
I will give you a few things to try that are non technical and let’s see if the Control Board will let you in Service Mode. If so we will try lock and unlock the washer in Service Mode.
The Service Manual for reference. Sears Parts Direct for reference.
Let enter Service Mode;
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a
specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs
will be turned off after five (5) minutes.

Now Press the Colors / Jeans key this should lock the Left and Right Lid Locks….. did it?

If the lid locked now press the Extra Rinse Key and this should Unlock the Left and Right Lid Locks….. did it?


Let me know and we will go from there. I’m trying to get a feel for what Control Board functionality you have……Rich

Posted on Apr 30, 2010

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WTW4800XQ2 - about 4 years old. Lid unlocks after filling up for rinse and does nothing.


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... this: Sensing led (Green) on, the lid locking led (Red) blinking with a clicking noise ... red led light goes off green led light stays on and the washer does not start.

Oct 27, 2015 | Washing Machines

1 Answer

When I try to start my washer the lid locks, sounds like sensor is working but then lid unlocks again and sensor light stays green. It will work in drain and spin. Anyone have any ideas?


Owner's manual troubleshooting? Wild guess, catch won't hold due to wear, (not likely) or possibly some lint or trash has caught on the catch or it's mechanism. If it doesn't close properly the machine's "brain" doesn't like the imprecise position and unlocks.

Mar 06, 2015 | Washing Machines

1 Answer

Amana washer lid lock wont quit blinking


Your washer lid lock button is locked and lid was not put down before it locked, which is why the light is flashing. Therefore, push the "START" button until you see the lid lock button is off (Approx 3 seconds). Once it is off, then you can put the lid down and push the start button again, which will lock the lid into place. The washer will NOT drain or wash or spin unless the lid itself is in the locked position. If you were able to get the lid down and locked and it still doesn't work, then you need a technician to replace a wiring harness. However, you mentioned that the lid lock button was flashing, therefore, it stands to reason that your lid is NOT locked down.

Apr 13, 2014 | Amana NTW4700YQ Top Load Washer NTW4700YQ

1 Answer

WILL NOT SPIN/DRAIN CYCLE


Lid / out of balance switch faulty
Drip dry switch / button on
Sud save switch / button on

Apr 03, 2014 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Controls locked


The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for Pause/Cancel and Start. You can lock the controls while the washer is operating. To lock the controls: Select and hold DRAIN & SPIN for 3 seconds. The CONTROL LOCKED status light glows. To unlock the controls: Select and hold DRAIN & SPIN for 3 seconds or until the CONTROL LOCKED Status light turns off.

Aug 06, 2012 | Whirlpool AWM9000 Front Load Washer

1 Answer

The "Control Locked" light is


The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for Pause/Cancel and Start.

You can lock the controls while the washer is operating.

To lock the controls:

Select and hold DRAIN & SPIN for 3 seconds. The CONTROL LOCKED status light glows.

To unlock the controls:

Select and hold DRAIN & SPIN for 3 seconds or until the CONTROL LOCKED Status light turns off.

Mar 31, 2011 | Washing Machines

1 Answer

Neptune TL locked lid light stays lit


foxste
I will give you a few things to try that are non technical and let’s see if the Control Board will let you in Service Mode. If so we will try lock and unlock the washer in Service Mode.
The Service Manual for reference. Sears Parts Direct for reference.
Let enter Service Mode;
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a
specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs
will be turned off after five (5) minutes.

Now Press the Colors / Jeans key this should lock the Left and Right Lid Locks….. did it?

If the lid locked now press the Extra Rinse Key and this should Unlock the Left and Right Lid Locks….. did it?


Let me know and we will go from there. I’m trying to get a feel for what Control Board functionality you have……Rich

Apr 29, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The locked light is on but I am able to open the lid. It will not start


Hello barbarafreel,

Your machine type is a FAV6800A correct? If so I would try to recycle 120VAC power to the machine. Pull the washer power cord for 30 seconds then repower backup. Do you still have the Lid Lock LED lit? If so further trouble shooting is required. I would next have you go into Service Mode. Once in Service Mode we need to go Board Output Test on page 16 of the Service Manual I will summarize below.

Here is the FAV6800A/FAV9800A Service Manual for your machine. Follow all safety warnings when working on the machine.

Let’s see if you can get into Service Mode, from the Service Manual slightly modified;

Enter Service Mode by pressing and holding the Enviro Plus and Spin Only keys simultaneously for three seconds or the display reads “00”

Now look at page 16 of the service manual let’s see if you can with the Board Output Test function unlock and lock the Left and Right Lid Locks.

Now press the Delicates key.

The LED display should show ot and the Quick Wash led will be lit.

The Left and Right Lid Locks will lock.

Now press the Extra Rinse key pad.

A few seconds should elapse and the Whites led will go lit for a short duration then off and in a few seconds the Lid Locks should unlock. Do the Lid Locks unlock?

Now press the Colors / Jeans key pad again.

Do the Lid Locks lock?

Let me know what action took place and we will go from there.

You can get out of Service Mode by pressing Enviro Plus and Spin Only keys simultaneously or press the Off key.

What I suspect is one of the lid lock is not releasing completely which moves a slide switch in the lid lock to signal the control board that the Lid is Unlocked and the Lid is Locked.

If you still have the issue I would release the washer top form the base and unplug the Right Lid Lock and see if that right lid lock is signaling incorrectly and possibly causing the issue. The Service Manual will show you how to release the washer top from the base. The left lid lock because of its dual signaling function “the Lid is Open/the Lid is Closed” and “the Lid is Locked/the Lid is Unlocked” can’t simply be unplugged. If you pull the Left Hand Lid Lock plug you will show a OP or OD error from the Control Board. If you are up for the troubleshooting I will help you proceed further.

Only the Left Lid Lock assembly needs to be plugged in for the washer to work as designed. I removed my Right Lid Lock a year ago and would never spend the money to replace it my choice.

Dec 16, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Lock light wont turn off


Hello shon95m,
Glad to hear you did some troubleshooting on the first go around of your issue, we need to do some more. I haven’t experienced this issue but will troubleshoot with you if you can tolerate the down time. I will be doing this from the schematic of the machine. In this condition with the Locked LED lit are the Lid Locks actuated not releasing the lid to open? I know you know how to release the washer top from the washer base. Can you get into Service Mode in this failure condition?
First I would try the first two bullet points on page 13 of the SM for Will Not Unlock. I think you may have it, if not here are a couple of links to support troubleshooting efforts; Service Manual for reference. Sears Parts Direct for reference.
If that produces no results I would next pull the right lid lock off and leave it off it’s not necessary for normal washer operation and we need to reduce the failure points for fault isolation causing the lid lock circuit to remain lit.
Pull washer power plug first then pull the right lid lock off and leave it off. With the right lid lock plug pulled power up the machine does the Locked LED remain lit?
Repeat the step for the left lid lock after machine power up dose the Locked LED remain lit?
The “Lid Is Locked” inputs to the control board are in parallel from the left and right lid locks. From the schematic it looks like when the lid is locked +12VDC is connected thru the left and right lid locks to the input of the control board via Pin 8 of connector P3 marked on the schematic as “Lid Is Locked” input to the control board. From the schematic it looks to me that +12VDC signals the control board that the lid has successfully locked. So what is causing the Lock LED on the console? If it’s not caused by +12VDC switched to the input of the control board marked “Lid is Locked” from the left lid lock then I feel the control board has failed at component level causing this issue, but that is a WAG right now. The SM also speaks to a possible Motor Controller board as a possible fail point. If the Lock LED goes out when we pull the plug on the left lid lock then we need to open up that left lid lock and inspect for a possible corrosion paths at the plug or the left lid lock. See pic below of some nasty corrosion that can cause issues with the left lid lock assembly. Maybe we can get some other forum members to offer some additional support. I will continue to help until I hit a brick wall in troubleshooting or you need to move on. Rich

98d5cf3.jpg

May 29, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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