Question about Treadmill Doctor Proform J6Si Treadmill Rear Roller

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Check total mileage on my proform 397 - Treadmill Doctor Proform J6Si Treadmill Rear Roller

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How do I determine if the drive motor on Proform Crosswalk 397 needs replacement.


Unplug the motor from the board and plug it in to an 18 volt drill battery to see if it runs. It more than likely will and this means the motor control board is bad. You can get lucky on ebay occasionally and get one in the 50-60 dollar price range but don't go any higher then that amount. These boards are built to fail and to replace them new costs more then the treadmill is worth. Mine had a blown capacitor only and I replaced it with exact same and still no luck. Junked it and wont replace unless I buy it used and dirt cheap. Good luck.

Sep 30, 2015 | Proform Crosswalk 397 Treadmill

1 Answer

It won't light up and the reset won't make it work like there's no electricity going to it.


replace the fuse in the power section where the power cord goes into the machine

Nov 18, 2013 | Proform Crosswalk 397 Treadmill

1 Answer

Proform crosswalk 397 will not incline


see the diagram, and RUN the software calibration for diagnose and troubleshooting.
lube the gear and racking from elevation motor, clean, and tigh any wires connectors:
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Jun 29, 2012 | Proform Crosswalk 397 Treadmill

1 Answer

Proform crosswalk 397 will not incline


lube the elevation motor see the diagram attached:
RUN the software calibration for diagnose, and troubleshooting.
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Jun 29, 2012 | Proform Exercise & Fitness

1 Answer

My proform crosswalk 397 is stuck on incline how do i reset


RUN THE SOFTWARE CALIBRATION INMEDIATELY FOR DIAGNOSE, TROUBLESHOOTING AND FIX IT.

2) you must lube the gear and shaft very well, 3) adjus the potentiomenter for to try to fix it.

Proceed according with the instruction manuall, if you do not have go for free download: www. fitness.manualsonline. com or www.iconservice.com

sincerely. God bless you

Apr 24, 2012 | Proform Exercise & Fitness

1 Answer

My pro-form crosswalk 397 the track will not work. The lights display and it makes a sound but the track stays in place. I bought this on Black Friday and have only used it 3 times. Help!


INMEDIATELY LUBE the deck belt, maybe is WORN. and adjust the roller bearing see the diagram attached.
2) Test the input voltage motor, if there are the motor need repair.
3) Test the output voltage board, for input voltage motor, if there are NOT voltage the board is faulty.
sincerely. God bless you
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Apr 23, 2012 | Proform Crosswalk 397 Treadmill

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