Question about Motorola Mobility 17235 Network Adapter

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Adapter see the network but don't connect. No error messages

I have Motorola wireless USB adapter WU830G on one computer with Windows 2000 on it and NETGEAR router on the other with Windows XP.
Adapter see the network but when I try to connect it doesn't connect, no error messages. The signal show as 51% but the adapter icon is red ( should be orange). I've verified all settings/password,everything looks OK.
I dont' have USB 2.0 on the computer adapter is connected to. Could that be a problem?
I've tried to move computer to different locations but no matter how strong the signal is the adapter wouldn't connect.
Thank you very much in advance.

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Re: Adapter see the network but don't connect. No error...

Hmm... well, generally USB 2 devices are backwards compatible, so you should be ok there. I would suggest that you start with checking the network settings on all of the devices. My guess is that you have the devices on different subnets. I found a procedure on the subject that can walk you through the process of checking the network settings on your computers too... Make sure that each of them are set to DHCP so that the router can automagically assign the right addresses. You may also need to look at the router configuration to ensure that wireless is enabled and that the settings match... like Wireless Encryption (WEP) keys, etc. If that doesn't solve your problem, let us know and we can go deeper into diagnostics.

Posted on Nov 02, 2007

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