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Panasonic genius sensor 1250w NN-SN960S - Door is difficult to close. Must be slammed to latch. Door opening button stays in.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: Panasonic NN-T687 (The Genius) door

You will need to remove the oven from the frame, then remove the outer cover from the door.

Once the outer cover's off, you'll be able to see that door opening button presses against the door opening lever, which presses up on the door key/hook to open the door.

Usually the problem is a broken door opening lever.

You can order that part directly from Panasonic here.

Once it's fixed, if you want to download the owner's manual, it's here.

We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 26, 2008

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MicrowaveSvc
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SOURCE: door does not latch close

If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can order Panasonic parts here.

We have critical safety & disassembly info at our site, linked here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

cf0061c.jpg

Posted on Sep 02, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Panasonic Sensor 1250W Microwave cycles off after only 5 seconds.

See if this describes what's happening:

  • Put in time, push start and unit runs for 2 seconds, relay clicks, unit goes off. Cook time on display goes off and clock time comes back. Bad upper interlock switch and charred connector.
If so, see http://www.microwavedisplay.com/safety.txt , http://www.microwavedisplay.com/disassembly.txt and http://www.microwavedisplay.com/doorsw.txt

Otherwise, if the digital programmer circuit / controller does not get a feedback signal from the inverter for a period of 3 seconds, the controller will stop the cook cycle.

That may be a loose connection in the wiring between the inverter, magnetron, and/or control board, or maybe one of those components has failed.


Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find many Panasonic owner's manuals for free download here.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

If you're not in the US, see Panasonic.net.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 26, 2009

Testimonial: "Extraordinarily helpful, comprehensive advice within 24 hours of posting my question. Thank you so much!"

  • 1 Answer

SOURCE: Door Release Button not working on Panasonic Microwave NN-T664SFT

The problem I had experienced with the Door not opening easily will be resolved by removing the micowave oven top cover with a tamper proof torx head, replacing the door switch and reinstalling the top cover.

Posted on Jan 20, 2010

  • 1 Answer

SOURCE: My Panasonic Inverter Genius Sensor 1250W Lights

microwave is in lock mode. How do you unlock to use?

Posted on Apr 24, 2010

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Manual for Panasonic sensor 1250w


Do you mean a Panasonic 1250W microwave with 'Genius Sensor' technology? If so, you should check the model number on your microwave to find the correct manual.

Panasonic has several models with sensor modes. The manual will usually be on the product page. Search for the model from http://shop.panasonic.com and scroll down to the manuals section. Alternately, go to http://shop.panasonic.com/support , then do the model search. This will automatically go the the Owner's Manual section on the product page.

A manual for the NN-SN933 (and several other models) is here: ftp://ftp.panasonic.com/microwaveoven/om/nn-sn943_nn-sn933_nn-sn743_nn-sn733_en_om.pdf . This is a 2.2 cu. ft. model that was advertised on target.com as a Genius Sensor microwave.

I hope this helps. Please add a comment with the model number of your microwave if you need a different manual.

Cindy Wells

Aug 23, 2017 | Panasonic Microwave Ovens

2 Answers

Panasonic NN-SN960S turntable turns on when door is open


This can be caused by a defective door latch or possibly a control board fault.

Aug 28, 2016 | Panasonic Microwave Ovens

2 Answers

Why does my microwave turntable turn when I open the door?


We recommend you have the microwave evaluated by an authorized service center.

Authorized service centers can be located in the below link.

www.panasonic.com/repair

May 01, 2014 | Panasonic NN-H965WF - Microwave Oven...

1 Answer

Panasonic genius inverter 1250w door stuck


Sounds like a spring let go, or the plastic piece that the spring hooks onto broke. Either way, the top cover will have to come off. Could be an easy fix unless something broke.

Jan 25, 2014 | Microwave Ovens

1 Answer

NN-T994SFR. Inclosed light stays on and the indicator states the door is open.


It is micro switch when you close the door, the door latch push in a button on the micro switch take lid off open and close the door and see if you can spot a button not popping out properly or the latch not in line with the switch

Oct 04, 2013 | Panasonic NN-T994SF Microwave Oven

2 Answers

Our panasonic inverter microwave (3 years old) needs repeated hard slams to shut the door so that the light goes off and the microwave will work. How do we fix this problem as I'm afraid we are going to...


We have a Panasonic Inverter microwave. Door became difficult to close and had to slam it hard while holding themicrowave to keep it from moving. When opening the door did not pop open but did unlatch. I ordered a new door lever from Panasonic. When got part I removed case from microwave and lever was okay. I then removed the perimeter strip on the inside of the door. With a screwdriver I stretched the spring at the bottom that keeps the door latches pulled downward. Spring still worked just not as stiff. Put perimeter piece back on the door and replaced housing (which I didn't need to remove in the first place), and then put a small drop of vegetable oil on the cams where the door latches hit when closing door. Viola, door opens and closed as new. Problem solved. Diagnosis: over time the latch tension spring hardens and gets too stiff. P.S.: I had several similar springs as backup in case I screwed up the original one.

Jan 16, 2011 | Panasonic NN-SN657SMicrowave Oven

2 Answers

My Panasonic Inverter Genius Sensor 1250W Lights


microwave is in lock mode. How do you unlock to use?

Feb 17, 2010 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Cleaning interior of microwave door


Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

bfdcd25.jpg

Jul 26, 2008 | Panasonic NN-S753 Microwave Oven

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