Question about Televison & Video
Ghosts and pixaly on block colours
Posted by Anonymous on
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Posted on Jan 02, 2017
You have a defective light engine and you do not have to be under warranty for Hitachi to replace this part. We just went through this and here's what you need to do. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. They will act like they've never heard of this problem but they have. They will give you the names of some certified dealers in your area to call. Once a tech comes out and confirms that it's the light engine, call Hitachi back and they will send a brand new light engine to the dealer and Hitachi will cover the cost of the part (cost $1500).
Here is the deal, if you're under warranty, Hitachi will cover the part and the install. If you're not under warranty, all you pay is the install. Our install cost $400. Others on this site have paid $200. Do not let anyone tell you that you have to pay for the light engine part...you do not. Hitachi has not recalled this part but they are replacing it for free. Also, deal only with Hitachi customer realations number that I listed. Good Luck!
Posted on Mar 07, 2008
SOURCE: LCD picture distortion.
This is caused by a failure of the main board. The failure causes the refresh rate of the unit to be off creating a trailing or ghost effect. This will require a technician to replace that board though. Hope this help.
Posted on Apr 02, 2008
There are 3-4 issues in here,one of them might be a bad convertion part in there. It is not worth your time and money to guess the issue,if it is under warranty,you should take it back.If not,repair tech. would be the way to go!
Posted on Nov 11, 2008
SOURCE: Ghosting on LCD
He may just be giving up too soon. Again, does this happen on every channel no matter what is plugged into it?
If replacing the cables doesnt help, try giving sony tech support a call and see what they suggest. It wouldnt hurt to get a professional opinion. Plus if your warrenty has expired and they offer to repair it at a cost, im sure it will cost less than a new 40" TV
Not sure what country you're in so go to the website below and choose your country then look for their contact email or phone number. I'm sure they will be helpful, thats what theyre there for.
Have your TV model number (usually on the back of the set) and details of the fault handy. They may also ask where you purchased it from.
Posted on Feb 10, 2009
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