Question about HP PSC 2355 All-In-One InkJet Printer

3 Answers

Cannot get the printer to accept the new HP black cartridge

I have an HP 750 printer that takes No. 15 black cartridge.  After installing, it says error-incorrect black cartridge installed

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  • Funnygi Nov 04, 2007

    Hello, I have HP psc 750. After 3 years of good working, after using several days a new cartridge it said Incorrect Black cartridge installed. I have tried with another, #15 cartridge. The problem was not solved. Anna

  • Anonymous Nov 19, 2007

    incorect black cartridge installed

  • Anonymous Nov 30, 2007

    I'm having the same problem. It printed a document the day before and now it wont print anything.

  • mollies mom Dec 01, 2007

    I bought my printer cartridge @ my local Wal-Mart, installed it, & it worked just fine for a little while, and then it started acting stupid. It is a Lexmark Z611, and about 1/8th of the way into the new cartridge, it is starting to partially print. In other words, it is partially faded out on the printing, this is the 2nd time this has happened to me, and I am fed up with it. I did not keep my receipt for this item, so, I cannot be taking this back to exchange it for another one, and have this happen again



    mlwhiteraym@aol.com

  • Anonymous Dec 26, 2007

    hp 750 printer , intalled new black #15 cartridge and it says it is the wrong cartrige

  • shar2007 Dec 26, 2007

    I have an hp Officejet 5510. I have the same black cartridge that I have been using for the past month. I cancelled a print job and now the printer won't print, an error blinks says "incorrect black print cartridge". I have tried turning the printer on and off. Cleaned the contacts and even unplugged it for a few days, keep getting the same error.

  • Anonymous Apr 28, 2008

    Installed a new #15 black ink cartridge into my HP PSC750 and it says "Incorrect black cartridge installed" I have tried two brand new cartridges with the same results. This never happend before.

  • Anonymous Nov 19, 2008

    I buy a new cardlige an have the same problem :(

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On my officejet 5510, I decided that the printer was toast and decided to throw it out and buy a new one. After making that decision, I decided to pound on top of it it a few times. Guess what??? You guessed it.....it reset itself and started back working. That was about 6 weeks ago and I haven't had a problem since. I have since turned it off and on many times, and it works like a charm. GO FIGURE!! (I only recommend this to those who have given up and are planning to trash it anyway).

Posted on Feb 04, 2008

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I have installed a new cartridge in my 2355 printer to find that its wrong for the printer, it wont come out. help!

Posted on Feb 04, 2008

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Could be a bad cartridge.  Try another, or clean the contacts on the cartridge and clean the contacts on the machine where the cartridge pushes up against.

Posted on Oct 26, 2007

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SOURCE: cannot get the printer to accept the new HP black cartridge

Make sur u r not using refilled carts...

Cleaning the copper contacts on the carts as well as the copper contacts inside the cartridge carrier..

And install the carts thru the HP software..this might fix..or the carts are defective

Posted on Jun 19, 2008

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Related Questions:

1 Answer

My printer lights ( all three) are blinking with error message of "cartridge problem" I have tried to replace the cartridge with no success and cleaning the cartridge but no luck. Please help.


In this case you will need two new cartridges to identify the problem.
Take one new color cartridge and one black. Now, remove both the old cartridges and install the new ones and restart the printer.
Most probably your issue should be resolved.
Please ensure that you are using the following cartridges only.
Print cartridge information Part name Part description Product number Print cartridge Black HP No. 15 (equivalent to HP C6615 series) Print cartridge Tri-color HP No. 78 (equivalent to C6578 series)

Apr 08, 2011 | HP DeskJet 920c InkJet Printer

1 Answer

I have a hp psc 750 and have just put a new black ink cartridge in and keep on getting the error message wrong black ink cartridge


Did you make sure you removed the plastic tape protection before installing the cartridge? Check to see if there is anything on the bottom of the unit. It could be the problem. Check the install instructions.

Feb 01, 2010 | HP PSC 750 All-In-One InkJet Printer

2 Answers

Inserted correct hp cartridge however, display screen reports error incorrect colour cartridge installed? please help


The color cartridge you have is likely electronically damaged. I would recommend trying to exchange for a new one or get your money back.

Jan 19, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Installed black ink but hp psc 750 keeps saying install colour and i only have black ink. Can you operate this printer without colour in.


Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

Aug 19, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Error: Black cartridge installed


try to reinstall the cartridge also unplug printer for a while and plug it back in

Mar 14, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Black ink Cartridge


Ink Cartridge Supplies for the HP PSC 750
Description
C6615A Black Ink Cartridge (HP #15)
C6578AN Color Ink Cartridge (HP #78)



That's right according to the above info
Try
Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud




Jan 09, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

PRINTER


FIrst make sure you are using a #15 HP cartridge, the #45 looks similar but will not work in the PSC 750. If the cartrdige is a #15 try cleaning the contacts as shown here.

If this does not resolve the issue check the warranty information. If the cartridge is an original HP (not a reman or refill) see the following for warranty information and if the cartridge is still in its two year warranty period return it to your dealer for a replacement.

If the cartrdige is a #15 reman you might find the following enlightening. In this case you will need to contact your dealer for a replacment.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Jun 19, 2008 | Office Equipment & Supplies

1 Answer

Cannot get the printer to accept the new HP black cartridge


Make sur u r not using refilled carts...

Cleaning the copper contacts on the carts as well as the copper contacts inside the cartridge carrier..

And install the carts thru the HP software..this might fix..or the carts are defective

Jun 11, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Changing cartridges


I just turned on my hp psc 750 and an error message appeared. Incorrect black cartridge installed
I just used it yesterday, what is wrong???

Nov 06, 2007 | HP PSC 750 All-In-One InkJet Printer

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