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Epson NX330 states ink cartridge is installed incorrectly

New Epson brand correct cartridges not recognized or installed incorrectly

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: replacing NON Manufactored ink cartridges in EPSON PHOTOS STYLUS R380

I had the same problem, was tired of Spending $100 / refill - so I tried a set of Generics that were "Guaranteed" to work - well - they didn't. Apparently Epson changes the programming on the ROM on the actual ink cartridge - and if you buy an older generic cartridge it will not work if you have a newer printer - as the ROM coding is incorrect.

I do however, have a solution - that I found works. Continuous Ink Systems. I went to Super Jet USA (www.superjetusa.com) - and purchased their continuous ink system. I think it was 60 bux and it comes with 100ml of ink in each color + 18 ml in each continuous cartridge (so 118ml in total for each color) (Regular cartridges only have 18 ml). So the equivelant of just over 6 refills... Normally - 6 sets of Epson (rip off super high price make someone rich) cartridges would cost me roughly $720.00 with taxes and what not.

This system Cost me 60 bux + shipping.

Now I am not a mathamatician, a numerologist, or anyone who things long division is fun (thats just sick) - but I dont think it takes a genius to see this is one TERRIFIC deal.

And yes - The system works PERFECTLY in my Epson R380 Printer - first try - no fuss - no muss - Extremely happy I tried this solution

NOTE: I do not work for, or am in any association with Superjetusa - I just think when you find a company that is good to deal with, delivers what they promise, and gives you a good price - then you should tell the world.

Posted on Feb 05, 2008

  • 1 Answer

SOURCE: Epson rx580 printer

I just started calling Epson's customer service line every time. They always offered to FEDEX new ink. I got tired of waiting for it to come and began returning bad cartridges to office depot where I had bought it and found out that they will take it back if it doesn't work. Now I've decided that some (a lot) of Epson's ink cartridges for the RX580 are bad and that I just have to keep trying until I get ink cartridges that work. I had tried the qtip cleaning, checking the ink/sensor connection, and making sure I had them snapped in tight. I've finally figured out it IS the ink. BTW, I always use the ink Epson reccomends, so it is definately that many of their cartridges are faulty. It's a pain to have to return them but as long as I can return and replace them and eventually have a machine that will print when I need it to, I can live with that.

Posted on Mar 12, 2008

  • 5 Answers

SOURCE: hp psc 2110 incorrect ink cartridge message.

when ever i get that message it's when i use a "Non-HP" replacement cartridge...try using a HP catridge, or most likely, the printer has reached the end of it's usefull life!

you can try a "full reset" of the printer by..
-unplug it and let sit for a little while,
-BEFORE plugging it back in, press and hold both the enter and cancel buttons,
-plug the power cord in, and wait to release the buttons until the display on the printer tells you to,
-in many cases, this corrects some problems (especially that awfull grinding/ratcheting noise).
after many years of faithful service, i think mine is officially dead though...even the full resxet doesnt help.

Posted on Jan 03, 2009

  • 1 Answer

SOURCE: epson stylus cx8400 cannot recognize ink cartridges

I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.

Posted on Apr 06, 2009

  • 4 Answers

SOURCE: Epson Stylus SX400 "Ink cartridges cannot be recognized"

Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.

Posted on Oct 25, 2010

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How can I use non-epson ink cartridges in the Epson printer?


Yes and No. Non branded ink cartridges need to be properly programed to work correctly. If you are going to buy non branded, make sure you can trust the seller. Research the seller and you should be ok. Branded is always the best but also always more expensive and non branded always comes with a degree of risk.

Dec 03, 2015 | Epson RX595 Photo All-In-One Printer

1 Answer

Epson wont recognize black refill cartridge.


I'm assuming that you are probably using Non-Epson Ink Cartridges, because those are what normally cause that problem, with a printer not recognizing an installed ink cartridge. Unfortunately, there is no way to make your Epson Printer use or accept that Non-Epson Ink Cartridge, if it cannot actually recognize it. Its even possible that some Generic or Third-Party brands, may not always be recognized by the newer models of Epson Printers, because of the inexpensive [cheap] and or incompatable Electrical Chips that are mounted on the actual ink cartridge. Sometimes you will even get Error Messages up on your Monitors screen, telling you that you are actually using a Non-Epson Ink Cartridge, or that your printer cannot recognize the cartridge that you installed. Sometimes the Ink Level Indicator, on your Status Monitor, will not show an actual ink level, but may indicate a cartridge error or problem instead. Not all Generic or Third-Party ink & ink cartridges are made the same and none of them actually contain the right formulation of ink, for the Epson Printers [formula is patented by Epson Company]. Some are probably close and seem to be better than others, but some simply can clog-up or even damage the Printhead Assemblies on Epson Printers, or simply won't be accepted at all. Epson Ink Jet Printers are one of the few printers on the market that seem to have so many problems with non-manufactors inks, especially the newer models made in the last couple of years. Its because the Epson Printers use a completely different printhead inking system than most other brands of printers. Most, if not all of the other manufactors, use thermal or bubble jetprint heads and because the other brands use a totally different system, they don't seem to have as many problems using refilled inks or non-manufactor's ink cartridges. Printer manufacters do not make available their ink formulation and in most cases, the formulation is patented. Any difference in the ink formulation can actually cause clogging in the small printhead nozzles or damage other critical components. One individual printhead nozzle is so tiny, that it will not accept a human hair, so you can see why they can get clogged so easily, or even why the nozzles can be so easily damaged...Even if you were actually using a New-Epson Ink Cartridge, its always possible that you got a bad cartridge. At this point, the only thing I can suggest is that you try a different New-Epson Ink Cartridge, or at the very least, a different brand of Non-Epson Ink Cartridges and see if that helps.

Jun 26, 2011 | Office Equipment & Supplies

1 Answer

Does not reconize non epson ink cartridge. I remove and reinstalled and it printed but now its back to not reconize cartridge.


You did not say if you were using "New-Epson Ink Cartridges", or actually using "Non-Epson Ink Cartridges" [Generic or Third-Party ink cartridges] in your printer. I'm assuming that you are probably using Non-Epson Ink Cartridges, because those are what normally cause that problem, with a printer not recognizing an installed ink cartridge. Unfortunatly, there is no way to make your Epson Printer use or accept that Non-Epson Ink Cartridge, if it cannot actually recognize it. Its even possible that some Generic or Third-Party brands, may not always be recognized by the newer models of Epson Printers, because of the inexpensive [cheap] and or incompatable Electrical Chips that are mounted on the actual ink cartridge. Sometimes you will even get Error Messages up on your Monitors screen, telling you that you are actually using a Non-Epson Ink Cartridge, or that your printer cannot recognize the cartridge that you installed. Sometimes the Ink Level Indicator, on your Status Monitor, will not show an actual ink level, but may indicate a cartridge error or problem instead. Not all Generic or Third-Party ink & ink cartridges are made the same and none of them actually contain the right formulation of ink, for the Epson Printers [formula is patented by Epson Company]. Some are probably close and seem to be better than others, but some simply can clog-up or even damage the Printhead Assemblies on Epson Printers, or simply won't be accepted at all. Epson Ink Jet Printers are one of the few printers on the market that seem to have so many problems with non-manufactors inks, especially the newer models made in the last couple of years. Its because the Epson Printers use a completely different printhead inking system than most other brands of printers. Most, if not all of the other manufactors, use thermal or bubble jetprint heads and because the other brands use a totally different system, they don't seem to have as many problems using refilled inks or non-manufactor's ink cartridges. Printer manufacters do not make available their ink formulation and in most cases, the formulation is patented. Any difference in the ink formulation can actually cause clogging in the small printhead nozzles or damage other critical components. One individual printhead nozzle is so tiny, that it will not accept a human hair, so you can see why they can get clogged so easily, or even why the nozzles can be so easily damaged...Even if you were actually using a New-Epson Ink Cartridge, its always possible that you got a bad cartridge. At this point, the only thing I can suggest is that you try a different New-Epson Ink Cartridge, or at the very least, a different brand of Non-Epson Ink Cartridges and see if that helps...Good Luck!

Jun 09, 2010 | Epson CX8400 All-In-One InkJet Printer

2 Answers

Epson CX9400Fax reports "Cannot recognize ink cartridges."


Confirm you are using the correct cartridge:
Ink color Part number Black 69 Black (High Capacity) 68 Cyan 69 Magenta 69 Yellow 69

If the cartridge is the correct one check the contacts on the cartridge and its holder for contamination or damage.

May 24, 2010 | Epson Stylus RX580 InkJet Photo Printer

5 Answers

My Epson NX415 does not recognize refilled and reset cartridges. What can I do about it?


Don't let your ink levels drop below 25% before refilling and resetting your cartridges. There is an inner and an outer chip on these cartridges. The inner chip disables the outer chip when it's contacts are no longer bathed in ink. So, it doesn't matter if you "reset" the outer chip after refilling your empty cartridge because the chip was disabled. I'm really curious how you refilled these cartridges yourself without souring yourself on refilling from the experience. I own a Cartridge World ink refilling store and I refilled a set of these cartridges when we had replacement chips available (we don't now because our chip distributor was violating Epson patents) and it was an absolute mess, took forever, and the cartridges still didn't work in our test printer.

Feb 13, 2010 | Epson Stylus NX400 InkJet Printer

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Epson rx680


one ink cartridge is out of ink but...

when we try to replace one of the color ink cartridges we get this error message:

ink cartridges cannot be recognized. make sure ink cartridges are installed correctly - how do I get the printer to recognize my full ink cartridge?

Sep 18, 2009 | Epson Stylus RX680 Color All-in-One InkJet...

2 Answers

Epson Workforce 600 "ink cartridge cannot be recognized" error


My printer quit printing blue after I cleaned the print heads. What can I do? I tried recharging the cyan cartridge and cleaning the print heads again. it's still not working! GRR!!

Aug 22, 2009 | Office Equipment & Supplies

1 Answer

Ink cartriges not being recognized by printer


It is not uncommon for an Epson printer to fail to recognise Epson cartridges. It is either due to failing to go through the proper cartridge replacement cycle properly, or more seriously, due to a communication problem between the cartridge and the main board. To fix the first, simply go through the cartridge replacement cycle again (see your manual how to do this before the cartridges are empty). Simply take your new cartridges out when told to, and put them back in again when told to insert the "new" cartridges. If it's the second problem you need specialist help, or simply sell your printer on e-bay for what you can get.

Dec 17, 2008 | Epson Stylus Photo 830 InkJet Printer

1 Answer

Ink not compatiable


Hi. When I fitted the second set of cartridges to my Epson Stylus Photo 1400, the printer failed to recognize any of them, even though they were genuine Epson! I repeatedly installed and un-installed them without success. After giving it a bit of thought, I had a hunch that the contacts on the cartridges might not be making good contact with the contacts on the printer as the cartridges seemed a little loose. I removed each cartridge in turn and after putting some adhesive tape on the opposite end to the contacts, (there are grooves cut into this end, but the tape drops nicely into them when you install the cart) replaced them all. (This had the effect of pushing the cartridges harder against the contacts). Switched on again and all carts worked fine. So it seems that even Epson can't make the cartridges to fit their own printer properly! Having said that it's a great printer otherwise. I hope this is helpful to you.

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4 Answers

Expson CX8400 All-in-one printer


I had a problem with one of my Epson ink cartriges and called the company and they replaced it for free. Also many companies that sell knock off ink cartridges now have fixed the problem and now they are recognized by the printer.

Jul 11, 2008 | Epson CX8400 All-In-One InkJet Printer

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