Question about Epson Office Equipment & Supplies
New Epson brand correct cartridges not recognized or installed incorrectly
Posted by Anonymous on
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Posted on Jan 02, 2017
I had the same problem, was tired of Spending $100 / refill - so I tried a set of Generics that were "Guaranteed" to work - well - they didn't. Apparently Epson changes the programming on the ROM on the actual ink cartridge - and if you buy an older generic cartridge it will not work if you have a newer printer - as the ROM coding is incorrect.
I do however, have a solution - that I found works. Continuous Ink Systems. I went to Super Jet USA (www.superjetusa.com) - and purchased their continuous ink system. I think it was 60 bux and it comes with 100ml of ink in each color + 18 ml in each continuous cartridge (so 118ml in total for each color) (Regular cartridges only have 18 ml). So the equivelant of just over 6 refills... Normally - 6 sets of Epson (rip off super high price make someone rich) cartridges would cost me roughly $720.00 with taxes and what not.
This system Cost me 60 bux + shipping.
Now I am not a mathamatician, a numerologist, or anyone who things long division is fun (thats just sick) - but I dont think it takes a genius to see this is one TERRIFIC deal.
And yes - The system works PERFECTLY in my Epson R380 Printer - first try - no fuss - no muss - Extremely happy I tried this solution
NOTE: I do not work for, or am in any association with Superjetusa - I just think when you find a company that is good to deal with, delivers what they promise, and gives you a good price - then you should tell the world.
Posted on Feb 05, 2008
SOURCE: Epson rx580 printer
I just started calling Epson's customer service line every time. They always offered to FEDEX new ink. I got tired of waiting for it to come and began returning bad cartridges to office depot where I had bought it and found out that they will take it back if it doesn't work. Now I've decided that some (a lot) of Epson's ink cartridges for the RX580 are bad and that I just have to keep trying until I get ink cartridges that work. I had tried the qtip cleaning, checking the ink/sensor connection, and making sure I had them snapped in tight. I've finally figured out it IS the ink. BTW, I always use the ink Epson reccomends, so it is definately that many of their cartridges are faulty. It's a pain to have to return them but as long as I can return and replace them and eventually have a machine that will print when I need it to, I can live with that.
Posted on Mar 12, 2008
when ever i get that message it's when i use a "Non-HP" replacement cartridge...try using a HP catridge, or most likely, the printer has reached the end of it's usefull life!
you can try a "full reset" of the printer by..
-unplug it and let sit for a little while,
-BEFORE plugging it back in, press and hold both the enter and cancel buttons,
-plug the power cord in, and wait to release the buttons until the display on the printer tells you to,
-in many cases, this corrects some problems (especially that awfull grinding/ratcheting noise).
after many years of faithful service, i think mine is officially dead though...even the full resxet doesnt help.
Posted on Jan 03, 2009
I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.
Posted on Apr 06, 2009
Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.
Posted on Oct 25, 2010
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