Question about SanDisk Sansa e250 MP3 Player

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Error Message When I try to play music on my MP3 player, an error message appears that says, synchronize to continue music subscription. I've tried to synchronize it again, but nothing changes. Can you help me?

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Re: Error Message

This just sounds to me like you have a slight error. You may need to update your firmware/drivers or formatting.

One of those solutions should fix your problem.

To update your firmware you will need to visit your mp3 players manufacture, I have found your firmware all you will need to do is visit this link and download the firmware/drivers -

Once your on the website choose your mp3 player ect.. then click download.

If that doesn't do the trick my final solution is to format your mp3 player then update the firmware/drivers.

To format a basic way follow these steps. First click on "Start" - then go to "My Computer" - then look for your mp3 player if the name hasn't been customized it will come under the name of "Removable Disk" - once you've found it right-click on it then click on "Format".

Once you've formatted then do the first solution surgested. which was install the firmware/drivers. Once you've done that upload music back on to your mp3 player then see if the problems be fixed.

Good luck. Hope my solutions were helpful.

Posted on Oct 26, 2007

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Synchronize to continue your music subscription

The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.

Good luck!

-Tha Mp3 Doctor

Feb 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription

You will need to sync the deivce to Rhapsody or whatever msuic svc you have been using. If the subscription has lapsed, you will not be able to use the songs anymore.

Nov 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


Make sure that your music service subscription is up to date. Even if your subscription is up to date, some audiobooks/music files require you to pay extra to play the file on your Mp3 player -it's a dirty little game they play.

Jun 29, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Synchronize to continue your music subscription

it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

Mar 25, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Synchronize to continue your music subscription

Maybe you should mention that if you format, it will delete all your songs?

Mar 18, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Synchronize To Continue Music Subscription

1. go to the settings menu on your player
2. go to USB and change it to MTP
3. Plug it into your PC
4. Open My Computer and right click on your player
5. Click on format
6. open windows media player
7. click on library and start adding songs to your player
8. click on "sync" at the bottom of the playlist on the right
9. that should do it!

Feb 21, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Error Message

You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Music stopped playing "synchronize to continue..."

Your device has to be connected to Rhapsody every 15 to 30 days to verify your account.

If you are connected and signed in, and still receive this message, you should contact Rhapsody Technical Support as the error is on their end. (866-597-5507)

Best of Luck.

Oct 10, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

3 Answers

Synchronize to continue your music subscription message

I received the same error message. When you download a file from a subscription service, such as an audio book from a public library, you usually have to open the file on your computer first, which I believe, "activates the subscription" with the appropriate license. Some of the services pop up a screen telling you that your license is activated, but others, such as Overdrive, seem to do this automatically. When I downloaded a book and transfered it to a Sansa c240 mp3 player, I received the "synchronize" error message, but when I went through the above procedure and transferred to the mp3 player, no problems, and no error messages.

Jan 16, 2007 | SanDisk Sansa e250 MP3 Player

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