My zen v plus keeps saying thars a firmware problem what do i do???????????????????????????????????????????????????????

From what the forums say the latest firmware is 1.32.01 I cant say I am surprised if its not the most updated. Creative is horrible with releasing updated drivers and firmware,
http://support.creative.com/Products/ProductDetails.aspx?catID=948&CatName=Entertainment+Devices+/+MP3+Players&subCatID=949&subCatName=Entertainment+Tablets&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:948

Hello,

You can use the support page from Creative to resolve this problem.

Go to next link for the Zen V Plus and enter the word "firmware"
in the knowledgebase bar:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213
Next select item 5 to go on with going for a step by step solution.

Need more help ? Just post a comment.

Check for firmware update on Creative's website
support.creative.com

When i turn my Zen V Plus on ,it is in "recovery Mode", and then it says firmware problem.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

good luck
please mark the post with a fixya

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

upgrade the firmware
http://us.creative.com/support/downloads/