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Won't stay on bare floor settings. Keeps clicking back to carpet

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: works on carpet not on bare floors

It's not supposed to rotate on bare floors

Posted on Dec 25, 2008

  • 1214 Answers

SOURCE: Kenmore Vacuum 116.36623501 does not stay on bare floor setting

It sounds like there is something wrong with the latching assembly. GO to the Sears Parts website and enter your Model number. Look at the parts assembly for the Nozzle, and the problem will be in one of items 12 through 17.

Posted on Jan 15, 2009

  • 143 Answers

SOURCE: the adjustment knob for bare floor will not stay in position

broken catch. recommend dyson service as it is not user replaceable.

Posted on Sep 14, 2009

BElectric
  • 1140 Answers

SOURCE: when i set the floor setting to carpet, it makes a

Hi,

There is one major difference between the hard floor setting and the carpet setting - the brushbar doesn't spin on the hard floor setting. Hopefully this is a simple problem - the rattling noise suggests there may be something trapped behind the brush rollers. You can inspect this by removing the sole plate from the vacuum. Doing this may allow any trapped objects to fall out without need for any further inspection:

To remove the sole plate:

1. Lie the dyson on it's side so you can access the underside or sit on a chair, turn the vacuum upside down and hold it between your knees.
2. Using a coin or a large flat-bladed screwdriver undo the two yellow fasteners on either side of the "sole plate" which covers the brush rollers.
3. Pivot the back edge of the sole plate upwards and remove it

belectric_53.jpg

Any loose debris can now be easily removed, While the sole plate is removed, it is a good opportunity to inspect the brushes and remove anything else that may be stuck to it.

Replacing the sole plate is the exact reverse of the removal process. Before replacing the sole plate, ensure that the brush bar is correctly and fully inserted.

There are other possible reason for the rattling noise, but your description leads me to believe that this should cure the fault. Inspect the brushbar first and then post back if you need further assistance.

Regards,
BElectric

Posted on Dec 15, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: when i set it on carpet instead of bare floor it

    Hi there,

    Sorry to hear you're having difficulties using your DC14 on this particular carpet. You may want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

    If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Aug 15, 2011

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    Just got my dc33... one issue... the dial switch to control btn bare floor / carpet mode doesn't seem holding in it's position when I set to the bare floor mode... it keeps coming back to carpet...


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    Brush will not spin


    Hello :

    Try this: switch the carpet/bare floor dial back & forth 5 times, ending on carpet. Tilt the handle back as if to vacuum upright & lay the vacuum on its side so it is resting on the side opposite the carpet/bare floor dial. Turn the vacuum on.

    PLEASE RATE !

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    Reset button or Fuse on my Infinity?


    Ok, I took it apart, cleared the clog out, and put it back together. It wouldn't switch to "carpet". Got no answer on my question. Took it apart again, only I went further. Took apart the bottom - brush out, all inside bottom parts out, cleaned all that part of vac. No clogs down there. Ran the carpet/bare floor switch back and forth several times while I had it apart. Put it all back together and it worked fine. Still didn't find a fuse or reset button...

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    The adjustment knob for bare floor will not stay in position


    broken catch. recommend dyson service as it is not user replaceable.

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    Dyson vacuum brush roll doesn't turn


    The brushbar should only turn when you meet two conditions:
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    The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

    To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

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    Kenmore Vacuum 116.36623501 does not stay on bare floor setting


    It sounds like there is something wrong with the latching assembly. GO to the Sears Parts website and enter your Model number. Look at the parts assembly for the Nozzle, and the problem will be in one of items 12 through 17.

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    Works on carpet not on bare floors


    It's not supposed to rotate on bare floors

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