Question about Kenmore Elite 31 cu. ft. Grab-N-Go Bottom-Freezer French-Door

1 Answer

Ice and water keeps coming out

Getting water or ice when cup removed water and ice keep coming out, and water is no longer cold

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  • 46 Answers

Cup lever isn't returning to the off or close position completely. Suggest checking for rusty spring, dirty parts restricting lever and other parts there from moving freely. Could be the switches are worn out as well. Dis-assemble and clean all parts and inspect or replace old worn switches. Inspect ice drop/ flap door for mildew, sticky residue from drinks and ice build up.

Posted on Feb 09, 2014

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: No ice...different question

Are you able to see if you can push a Q-tip or something up the fill tube line to see if it's frozen up inside there. It happens on certain units. You may need to take the Ice Maker out (easy) to get to the fill tube.

Posted on Feb 27, 2007

fridgetech
  • 473 Answers

SOURCE: Ice maker not filling & making ice cubes

First give me the entire model # on the sticker from the inside of the fridge and I can definitely help you with this.  Let's solve it before you rate it.

Posted on Oct 18, 2007

maklean
  • 1665 Answers

SOURCE: no water to ice maker

  • The water line that's attached to the back of the refrigerator. Make sure you have good water flow. If the flow is poor, repair, clean, or replace the tubing or the shut-off valve that supplies the water.


  • The water-inlet valve. Replace it if it has failed.

  • Posted on Jul 28, 2008

    • 1 Answer

    SOURCE: Problems with Kenmore Side by Side Refrigerator

    I had the same problem twice, and both times I had to replace the Solenoid/value part. I went through the troubleshooting guide for the ice maker, which was nicely tucked in the front kick panel, and everything worked fine. It went through the cycles but still no water comes out. I finally had to follow the trail back to the solenoid/value unit. Remove the connectors and plug an A/C volt meter into the wires which go to the solenoid, run the cycle, and if you have 120 volts AC, you should have water coming out of the fill unit (assuming the line is not frozen).

    Here's the part I had to replace. again, twice in two years. Don't know if you have the same model, but good luck.

    http://www.searspartsdirect.com/partsdirect/displayPartDetailAction.action?partNumber=4389177&productGroupId=0046&supplierId=106

    Posted on Dec 04, 2008

    • 1 Answer

    SOURCE: Ice maker not working

    I recently had trouble with both my water dispenser and my ice maker. I determined that my filter was clogged, so I replaced it. That fixed the water dispenser but the ice maker still wasn't working. I investigated further and found that the water inlet tube was frozen solid. Aparently, when the filter was clogged the water came in so slowly that it froze before it got to the icetray. I tried pouring hot water over the inlet tube to melt it and it mostly worked, but there was still some ice in the tube further back where I couldn't reach. Finally I defrosted the freezer so all the ice could melt and turned it back on and now it works great! Hope this might help.

    Posted on Mar 31, 2009

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