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This is a problem that has to do with the speaker of the phone(not your loudspeaker but the small one). It is probably broken and as a result, there is no way you can hear your callers. One way to confirm this is for you to put your call on loudspeaker when it comes in and you have picked it, if you can hear your caller then you are sure that the smaller speaker is faulty. Also, you can try to use a very compatible earpiece or headset and see if you can hear your callers. If this happens to be the case there is only one way you can get this to work and that is by sending it to a qualified repairer as the phone requires serious expertise so as not to damage it an further. hope this solution helped solve your problem? please comment for more information and thank you for using the fixya.com website
There are two ways on how you can hear the caller. One is through the earpiece and one is through the phone's speaker.
Are you able to hear the caller but just not clear or with static sound? If yes, then you have a problem with the earpiece of your phone. You can test this by putting it to a speaker phone. If you can hear the caller clearly then you should have your earpiece check. Usually this problem is caused when the earpiece is often moisted or get wet. Try blowing a canned air on the earpiece.
Please let me know how this goes. Thank you for using FIxYa.
Possible that the speaker is faulty, the earpiece could have worned out. So best is to open and check the speaker for continuity , if not the earpiece must be changed with the same type.
If this is ok then the audio amp output can be faulty /dry soldered.
Hi, when you start using a phone with speaker and earpiece,it means that the earpiece inside the phone that allows you to hear others when they call you is faulty,and you will need to replace it,for you to stop using the speaker.
just need a new earpiece speaker or it simply needs to be adjusted into place. If there is no repair shop around you or you do not want to mess with it, then just buy a $20 bluetooth headset to bypass the whole earpiece.