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Keypad shorted - General Electric PVM1870SMSS Microwave Oven

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Model Psa1201rss01 key pad shorted msg. Does it need both the main control and keypad control panel?


The keypad must be replaced, it is shorted just as the message states.

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SE Shorted key 1. Check if cable of keypad has been inserted into connector of main PCB. 2. Check for short between main PCB and connector or keypad and cable. 3. If there is not a problem with connector on main PCB and cable of keypad, replace the main PCB.

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SE is an error code for a shorted keypad, although the keypad might not really be shorted.

Unplug the oven for a few minutes to see if it clears the error code. If not, then leave it unplugged over night. If the problem persists, then you probably do have a shorted membrane switch on the keypad.

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GE microwave says "shorted keypad", what causes this? How can I fix it?


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Heard on news of fires even when off


That's usually form shorted or shorting keypads.

What to look out for is is you get an F3 error on your keypad (assuming you have a GE - the code is different on other brands).

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls or short the keypad.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.

And I always recommend that you use the vent fan when cooking on the stove top to keep heat, steam, and grease out of the controls.

Or just to be safe, you can just leave the oven's door open at night or actually any time you're not using the oven..

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

May 24, 2009 | GE Spacemaker JVM1740 Microwave Oven

1 Answer

Microwave Oven


I report from owner manual.

F3 means : Short circuit on key panel (your touch pad).
You get F3 error if a shorted key panel is detected for more than 60 seconds.
Solution: . Replace key panel (touch pad).

Try first unpluggign power cord for five minutes.

If you think that the problem may had been caused by water inside the keypad you can try using an hairdryer on the keypad, taking care not to melt the keypad plastic.
If that does not work, then replace the keypad.

You can buy replacements here. or Order GE Microwave Ovens Parts Here

Mar 08, 2009 | GE JVM1630 Microwave Oven

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