Question about Cell Phones
Point your web browser at http://www.gmail.com
If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."
If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.
Posted on Feb 09, 2014
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Posted on Jan 02, 2017
this happend to me too, except it happend when i put the wrong lock patter in too many times. the reason it wont access ur google account is probably becuase u either dont have internet or no wifi where u are at. so go to a place where they have wifi and try there. or call tmobile tell them u forgot ur password and dot have internet and see if they can help
Posted on Nov 14, 2009
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