Question about Creative Labs ZEN V Plus MP3 Player

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My mp4 screen is stuck in rebuilding library mood

When ever i turn on my mp4 a strenght written appear in the screen, asking to choose yes or no.
 i try to press the mood it doesnt work at all.

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Posted on Dec 13, 2007


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hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at if it works..Gud Luck guys

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if it keeps on rebuilding the library the disk had a bad spot on it try going in to recover mode and do a clean if that doesn't work do a format if that doesn't work download the latest firmware if that doesn't fix you will need a new hard drive or flash drive.

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Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 01, 2006 | Creative Labs Zen Micro MP3 Player

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