Question about Viking Designer Series DFSB548D

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Ice being trap behind the door; will not fall into glass

When press for ice it makes drops the ice; but the ice does not come into the glass. It is being trap behind the flap. I would also like to have a service and parts manual. Thank you

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Refer this problem directly to Viking and also inquire about a service and parts manual.

Posted on Feb 09, 2014

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Posted on Jan 02, 2017

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User Manual


The only cartridge is the included 'stainless steel collector grid' (removable for cleaning with cloth, don't use vinegar), there's no air filters that need replacing.

According to the manual:

SIR setting (Super Ionic release) creates lots of negative ions which not only gives a prior-to-rainy-day fresh energetic atmosphere that relieves headaches, but also if comes into contact with dust, will attach to the dust and make them heavier to drop them out of the air.
SOS setting (Super Oxidating Sanitizer) turns oxygen O2 molecules to O3 molecules, which if comes into contact with odor or dust will discharge 1 O atom into the pollutant to neutralize it. Also, like SIR, it introduces negative ions that attach to dust and makes them fall to ground, but not as much,

Both settings tackle dust/pollen/smoke with SIR doing it faster. Only SOS can neutralize organic odors. I recommend SOS because if you leave it on long enough it can do the same job as SIR, as well as make the room smell fresh.

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