Question about Dell OPTIPLEX GX60 Motherboard

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BIOS reconfigured and no reboot

My Win XP GX60 Optiplex series has been one of the best computers I have ever had the privilege of working with. Together in the last 8 years have gone through at least 15 crashes that I recovered. Sometimes with having to reformat a partition but all was well in the end. I am very partial to this unit and want it repaired but this time I have hit a block. When I turn it on it goes only to system set up. I have no primary or secondary drives at all. This all happened after an update and so my system does not recognize a CD/DVD drive or HD drive and USB drive states: "not installed" My entire configuration for my BIOS has changed or missing. Since I cannot access any drives to reboot or access my command prompt F8 - "Windows Advanced Options Menu" no F1 at all F2 - set up, and my F12 I can access tells me to either 1. Normal boot 2. system set up 3. IDE drive diagnostics 4. Boot to the utility partition. 1.Normal takes me to setup, 2.Sys setup is where I keep getting rerouted to anyway, 3. IDE tells me "NO IDE hardware drivers installed", and 4. BOOT to Utility Partition says "no boot device available. I have changed the Cmos battery, I "jumped" it both for password and the reset but no default settings reloaded. I took off all detachable connections and reset and try to reboot that way. I bought an external CD/DVD Driver so I could download repair CD but its unrecognized. Attempted to download via USB but "unrecognized". So how can I repair my BIOS when I am denied access to any port, USB, CD drive, or command prompt? Can I input the correct information needed by typing a prompt in BIOS and if yes then what is the correct variations for it to recognize? Doesn't seem to accept any command but what is available to alter programs system and it seems to have been altered which I do not know correct configurations and it does not have a factory default setting to reset. Here is my computers information: Dell Optiplex GX60 series Intel Celeron processor 2.40 GHz level 2 cache 128 kb integrated BIOS version A08 Service tag: 3BDV751 Motherboard model: Dell Co. Corp. OC 3207 That is all I have as info. Please, please help me!

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  • Karla Peebles
    Karla Peebles Feb 13, 2014

    I have this same computer- simular problem! I think! I am NOT a computer expert but I love this computer and it has so much on it that I used dailyy and for my part time job. My computer is asking me for the BIOS password. I haven't a clue. HELP!

  • Karla Peebles
    Karla Peebles Feb 13, 2014

    I have removed the "watch size battery" to fix it. No luck. I did not ask for a BIOS update. Actually, I don't know why this happened.



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  • 15,941 Answers

IF the update that you did was a bios update, you now have a brick, there is nothing that you can do unless the BIOS chip is removable. and you can order a new one. Otherwise it takes special equipment to reconstruct or install the BIOS.

Posted on Feb 09, 2014

  • roxana mcfadden
    roxana mcfadden Feb 09, 2014

    Thank you for your comment and I believe you may be very correct. I am not sure but I suppose it is soldered then I can attempt to remove it and replace it. I used to to that once long ago. Placing capacitors in motherboards and soldering them. Its worth a try. I have removed the CMOS overnight because someone suggested that it may hold power longer than 15 minutes to see if it resets, but I am sure you are quite correct in your deduction. Any idea where I may purchase this microchip if its not too much trouble? and the cost approximately? If not able to answer that is quite fine. I wish to thank you for your time, I am very grateful



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