Question about Olympus TOUGH TG-310 Digital Camera

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1 yr old Olympus TG 310 wont switch on or charge

It worked fine yesterday but was low battery. Now it will not switch on or charge from mains or via USB. Computer doesnt recognise it plugged in. Its hardly ever used and not dusty/dirty/wet/ taken too far underwater etc. Any chance i can fix it?

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  • Olympus Master
  • 6,702 Answers

First you should try to charge the battery in an external charger.
Not having the camera in my own hands, it is difficult to say, if anything or what could be wrong. Check all contacts, all connectors if they are clean and shiny. If nothing is bent or has a dent. If contacts are not shiny, try to clean them with a dry cloth. Never use sharp tools in or even close to a camera.
Look careful, because just a very small piece of paper, can isolate a battery complete.
If the computer does not recognise the camera, it also could be the software fr the camera is corrupted or not installed correct on the computer.
Try to work out one thing at the time.

Success

Posted on Feb 10, 2014

6 Suggested Answers

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Posted on Jan 02, 2017

Richie_asg1
  • 1036 Answers

SOURCE: Fe-310, only used a few times, kept protected, one

Short answer - yes.
Manufacturers have become very good at making products that are reliable for exactly 1 year.
Usually it's small components that have a deffinate shelf life.
I would first check that you are using the correct battery for it. Even if it looks like it takes standard AA's - they often will only work for original spec rechargable blocks.
If this does not solve it - write a letter to Olympus saying how dissapointed you are with their product.
They may offer you a good deal on a repair hopefully.
Unfortunately Sony and HP are even worse - HP and lexmark printers now stop working after a period of time - telling you to buy more ink - even though you still have plenty.

Posted on Oct 01, 2009

tbreeze47
  • 3083 Answers

SOURCE: Olympus fe 4000 - when plugged into the computer doesnt work

Is the computer or the camera telling you the battery is bad? If it's the computer, you might have some bad pins on the camera, or your usb cable may have a problem with it. If the camera is reporting this on it's screen, not sure what the problem is there. I would instead, just transfer the pictures to the computer via a card reader through the USB port. Check your printer- many printers these days have memory card slots on them, and you can transfer pics to the computer through them.

Posted on Apr 12, 2010

  • 140 Answers

SOURCE: Our Olympus Tough TG-310 monitor is white. We

you should use some tool to take them out.and replace the lcd screen,then everything will be okay.
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http://www.digitalcamera-parts.net/
e-mail:e-8090team@hotmail.com

Posted on Sep 10, 2011

  • 6771 Answers

SOURCE: my olympus tough tg-310 got wet inside with salt water form the beach now it won't turn on please help.

There is very little that can be done, salt water will corrode metal on contact, all eletronic parts have been compromised, if the memory card is still intact save your pictures and remove it from the camera to transfer to new hardware. Replacing the camera unfortuneately is the only option.

Posted on Apr 02, 2012

juhi_tejwani
  • 1 Answer

SOURCE: my olympus tough tg 310 will not turn on, charge or be recognized by computer

The Olympus Tough TG-310 digital camera is a waterproof device that has great power to withstand any type of harsh weather conditions. This device has been engineered in such as way that you can simply put it in water, but remember that it can only sink up to 10-feet of water.

Posted on Jun 07, 2012

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