Question about SanDisk Sansa E280 MP3 Player

1 Answer

My Sansa E280 turns blue but no Sandisk screen comes up.

When I press the power button, the scroller turns blue but then no Sandisk screen comes up and no music screen comes up. The scroll also will not go into hybernation/wait mode. It just stays blue for hours.

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  • HALPME Mar 05, 2008

    I have the same problem and am not exactly sure what to do.

  • Sargie Mar 11, 2008

    me, too. which is really annoying.

  • Anonymous Mar 17, 2008

    Ya I have the same problem. I don't know what to do. It's really
    frustrating. I can't even connect it to my computer, it doesn't read
    it. Where is the reset button on the Sansa e280?

  • Anonymous Mar 23, 2008

    it cannot connect to a pc. it doesnt start, in the monitor only the sandisk logo is shown then black, doesnt power on

  • Mr. Watts
    Mr. Watts Mar 28, 2008

    I know if you hold down the power button for 10-15 seconds, it will perform a reset but when I turn it back on I still get the blue scroller, no san disk start up and no music, just a blue scroller.

  • rory72 Apr 01, 2008

    only the blue scroller lights up

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I'm SOOOOOOO excited i got it to work again. I took off the back cover and removed the battery while the scroller was on and blue, then right above the battery there is a black rectangle thing that was not flush with the rest of it. I pressed that in turned it on, and bam it was good to go. I hope you all have as good of luck as I have had. Let me know if it worked for you!

Posted on Mar 28, 2008

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Related Questions:

1 Answer

E280 wont turn on, wheel only glows


Hello,

For the e200 series player you can first try to RESET the player as next (solution 1):
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button. ( now the player should be off )
3. Press the Power/Menu button again to turn on the player, to see if the device is working normally again.

If the player still freezes after that, you can reload and update the lastest firmware (solution 2).
See next overview link:
http://kb.sandisk.com/app/answers/detail/a_id/4/kw/blue/r_id/101834
When needing more help, just add a comment in this same help request.

Jun 08, 2010 | SanDisk Sansa E280 MP3 Player

2 Answers

My sans e280 mp3 just froze. When i had shut it down and restarted it , the blue ring lights up but the screen remains black.... it isnt detected in my computer either


Hi I understand your problem..

Please try out this steps. If still have the same problem then try updating the firmware...

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

Steps to update the firmware..

http://kb.sandisk.com/app/answers/detail/a_id/306

Jan 11, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

When my e280 was playing the screen went black


did you drop it in water...if so i would suggest putting it in rice...it works! =) if that dotn help contact Customer Support

Aug 27, 2009 | SanDisk Sansa E280 MP3 Player

2 Answers

Sansa E280 Issues


is this a reoccuring problem? if not, just hold the power button until it shuts off to reset it.

Jul 28, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

The screen wont come on


try resetting the player by holding the power button. your player may be "bricked" in which case you may have to get a return from sandisk.

Jul 16, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa went "dead"


Try holding the power button down for at least 10 to 15 seconds. That should turn it off. Turn it back on. If this doesn't work, try taking the battery out for a few seconds. If it still comes up with only the blue ring on, called Sandisk tech support to try to get an RMA. The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 03, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

New sansa e280 frozen!


Press the Menu button for about 20 seconds and it will turn off. Try restarting it.

If that doesn't work, download the firmware from Sandisk's site. Flick the hold switch over, press the record button, and plug it into your computer. That will start recovery mode. Open the firmware and install it.

Jan 13, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

My e280 sansa mp3 player is not working.....help please....


There is a problem with the device firmware itself..you can try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e280 resolved much of the freezing issues....also there are two modes for you to use the e280 the msc and mtp.....try deleting in mtp mode....if that doenst solve it...just go to the sandisk site to get a firmware upgrade done...and that would solve the proplems..

Jan 02, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Screen turns weird colors when trying to play a video


You can press and hold the power button for 20 seconds, instead of removing the battery.

As for the other issue, there is not any RAM on the MP3 player to buffer the video, so its best to keep the video in clips around 10 minutes.




Best of Luck.

Nov 01, 2007 | SanDisk Sansa E280 MP3 Player

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