Won't brew

Hello:

I too was having the same problem. Mine is out of warranty and Keurig will not fix machines that don't work. They did offer me $50.00 off a new machine on Jan 17th. I will not order a new one. Way too expensive to replace every other year.

Hi,
Having the same problems, called and complained -out of warranty but they will offer a deal on a new one. Sounds like they have a revised processor board to fix the issue. So for about half off - they will sell you a new one. Not a fix but hey. my family can't get enough of the thing.

i called AGAIN and they sent me new B60 macine. Thought mine was out of waranty also but they seemed to think otherwise. Sent the old one back...happy again!

Here's what I found from Keurig:
First, use a paperclip to clear the injector from which water is delivered into the K-cup. The injector looks like a short, thick injection needle in the centre of head assembly. Simply lift the lever, remove any K-cup and look at the roof of housing.
Second, decalcify the internal tank. There is an internal tank in addition to the external tank that we put water into. Put decalcifier or vinegar (undiluted) in the external tank and run 3 brew cycles. THEN, leave the machine on for FOUR hours while the decalcifier works on the internal tank. Then put fresh water in the outer tank and run cycles until clear.

I had the same problem. I put the pod in, then the water, the brew light flashed, then the machine turned itself off. I called Keurig customer service and was walked through a process for cleaning out the 2 pins that puncture the pod when you close the lid. In the compartment that you put the pod into, you will find one pin on the top lid and another under where the pod sits. I was told to take a paperclip and gently, on the top pin, on the side of where the pin is, rub out any grounds that may have gathered on the pin. Clean the bottom pin in a similar manner. I found coffee ground that were clogging up the works. Then I was told to run the machine through 2 or 3 cycles with only clear water to flush out the machine. This worked great and after 2 cycles with plain water and no pod, the machine started working again. The suggest doing this once a month or so to avoid clogging. Hope this works for you too.

My would only brew without a k-cup in it. (only hot water) I took the k-cup holder out and soaked in hot water then used a bent paper clip in the point at bottom to unclog. Worked great after it was cleared!!!

This would occasionally happen to me whenever I filled my resevoir with too cold of water (like the water from my refrigerator).

They offered me discount too at $100 but I find myself using the machine to boil water to steep tea directly in a cup. $100 is too expensive to boil water. I am going to boil water on the stove the old fashioned way.