Question about Keurig B60 Coffee Maker
I had the same problem. If the above solutions don't work, I have a solution that takes a little courage and a few tools. Don't be scared. it is much easier than it seems. Promise. My explanation is very thorough and a lot of it is common sense and things you will figure out as you go. It took me about an hour, but a lot of that was figuring out what was wrong and I took the thing apart more than you need to, so it should only take fifteen minutes or so.
-A small phillips head screwdriver (very small)
-A set of Torx wrenches (look like screwdrivers, but have a star shaped head) (Maybe. You may not need these. See below.)
-Small zip tie
There is a valve just above where the big needle punctures the K-Cup. You can't see it without taking off the big, black plastic part that runs across the top. Look underneath the black thing where the big needle is; you should be able to see two small silver screws on the outer periphery away from the needle. Use the screwdriver to remove them.
Then use the Torx wrenches and remove the big sliver handle. This step may not be necessary, but I did it. If you don't have the Torx wrenches, see if it will work without take off the metal part.
Next, with the metal part on or off, remove the black piece. It should lift off easily. It hooks in near the back, so you may need to lift the front and slide the black part back a little to get it to life off.
Once that is off, you will see the hose is connected to the clear valve that is on top of the big needle. There is a spring inside the valve that forces a dome-shaped plastic piece upward to keep the water from continuing to flow/drip after the brew is done. This is the culprit. That valve gets stuck.
Cut off the ziptie that holds hose onto the valve and pull the hose off. A small flathead screwdriver may help to pry it off if need be.
It is awkward, but lean over and blow into the valve. If air does not pass through to the bottom through the big needle, you know this i the problem.
Take the pipe clear, bend the end a little bit. Stick the pipe cleaner into the valve with the bend part facing down. This will allow the pipe cleaner to bend once you force the pipe cleaner in. The end of the pipe clear will start to pile up in the bottom on top of the plastic dome. This is the goal. Get as much as you can in there, then pull it out. Try blowing into the valve again. It should let air pass through now. If so, success! If not, try again w/ the pipe cleaner.
Put the hose back on and wrap the ziptie around the hose to keep it on the valve securely. Pull it tight and cut off the excess.
To reassemle, make sure the hose is properly situated, put the black part on, making sure the two plastic hooks find their slots. When the black part is on, you should be able to pull forward on it and have it not move.
To put the screws back in, before you put the black part all the way on, feed them through the holes in the bottom where you pulled them out and hold them there w/ your fingers. It is a pain to try to get them in if the black part is already on all the way. Hold them with your fingers and push the black part down in front the was it was when you started this whole mess. Move one finger that is holding the screws enough to get the screwdriver on it. Screw it in half way. Move your other finger enough to get the screwdriver on and screw it in all the way. Then tighten the other screw.
If you took off the metal handle, put it back on w/ the Torx wrenches. Voila. Try running a brew w/o using a K-Cup and see how it works. It worked for me.
Posted on Mar 07, 2010
I had the same problem. I put the pod in, then the water, the brew light flashed, then the machine turned itself off. I called Keurig customer service and was walked through a process for cleaning out the 2 pins that puncture the pod when you close the lid. In the compartment that you put the pod into, you will find one pin on the top lid and another under where the pod sits. I was told to take a paperclip and gently, on the top pin, on the side of where the pin is, rub out any grounds that may have gathered on the pin. Clean the bottom pin in a similar manner. I found coffee ground that were clogging up the works. Then I was told to run the machine through 2 or 3 cycles with only clear water to flush out the machine. This worked great and after 2 cycles with plain water and no pod, the machine started working again. The suggest doing this once a month or so to avoid clogging. Hope this works for you too.
Posted on Aug 04, 2009
Here's what I found from Keurig:
First, use a paperclip to clear the injector from which water is delivered into the K-cup. The injector looks like a short, thick injection needle in the centre of head assembly. Simply lift the lever, remove any K-cup and look at the roof of housing.
Second, decalcify the internal tank. There is an internal tank in addition to the external tank that we put water into. Put decalcifier or vinegar (undiluted) in the external tank and run 3 brew cycles. THEN, leave the machine on for FOUR hours while the decalcifier works on the internal tank. Then put fresh water in the outer tank and run cycles until clear.
Posted on Aug 11, 2009
This problem occurred for me from the first moment I got the coffee maker. I found a simple solution that seems to work. Just after the water is heated, and you have inserted the K cup and selected the cup size you see the water lower slightly in the tank. Then a pumping sound then nothing, but slight whirring. Wait about 5-15 seconds and give the rear top of the brewer snout (the center that lifts up to put in a K cup) a sharp slap and the coffee starts flowing. I suspect a sticky valve inside but I haven't taken the unit apart. At least I reliably get coffee now.
Posted on Mar 10, 2010
My would only brew without a k-cup in it. (only hot water) I took the k-cup holder out and soaked in hot water then used a bent paper clip in the point at bottom to unclog. Worked great after it was cleared!!!
Posted on Jun 05, 2009
I too was having the same problem. Mine is out of warranty and Keurig will not fix machines that don't work. They did offer me $50.00 off a new machine on Jan 17th. I will not order a new one. Way too expensive to replace every other year.
Posted on Jan 18, 2008
USE ROOM TEMP.WATER!! too COLD WATER--IT WON'T BREW...
Posted on Oct 29, 2012
My machine started off with a descaling warning, after descaling the coffee mug would fill only partially, with water spouting from the valve that empties back into the resevoir. fixed my machine by blowing air into that valve, I believe coffee grounds were blocking the valve.
Posted on Mar 17, 2010
Having the same problems, called and complained -out of warranty but they will offer a deal on a new one. Sounds like they have a revised processor board to fix the issue. So for about half off - they will sell you a new one. Not a fix but hey. my family can't get enough of the thing.
Posted on Jan 17, 2008
I tried the vinegar soak and paperclip and nothing...no water wold come through at all.. Then the descale light came on. It was the weekend, so I figured I'd give it till Monday to work. After 2 days sitting in the vinegar and multiple attempts with the paper clip, I figured if it still didn't work, I was going to turn it upside down and give it a good spanking, as one person suggested!! I unplugged it as it sat overnight. In the morning, I plugged it in and it brewed fine. So give it time if you haven't descaled in a while. They are now recommending decaling every month. If you have a unit with a detachable reservoir, in my opinion they are especially prone to clogging since water sits in them all the time. If I know I'll be away for a while, I'm going to unplug, empty he reservoir, then tip to empty any remaining water. If nothing seems work, call Keurig. Even if your unit is out of warranty, I have read multiple responses that they will walk you through solutions, and in may cases, replace your unit if nothing works. What do you have to lose?
Posted on Jul 10, 2012
Single server Keurig wouldn't brew after brewing fine for 8 cups (over the course of 4 days). Keurig rep told me water I was using was too cold. If coffeemaker can't get water temp up to 192 within 90 seconds, it will stop trying. I switched from using chilled water to room temp water and that solved my problem.
Posted on Mar 26, 2013
I found that to be true too app_3rp...mine stopped working, brew light would blink red for a long time and then shut off. I used to use room temp water left on the counter. For no good reason stopped doing that and used water from the fridge and it acted up. Used room temp water again and boom, my lil coffee maker is working again :-)
Posted on Nov 17, 2012
Air can fixed mine lol same trouble or send me a email at email@example.com for other errors on this thing
Posted on Apr 18, 2012
This would occasionally happen to me whenever I filled my resevoir with too cold of water (like the water from my refrigerator).
Posted on Aug 03, 2008
I called AGAIN and they sent me new B60 macine. Thought mine was out of waranty also but they seemed to think otherwise. Sent the old one back...happy again!
Posted on Jan 18, 2008
They offered me discount too at $100 but I find myself using the machine to boil water to steep tea directly in a cup. $100 is too expensive to boil water. I am going to boil water on the stove the old fashioned way.
Posted on Apr 19, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Apr 02, 2017 | Whirlpool Dryers
Jan 12, 2014 | Apple iPod touch
Sep 08, 2017 | Coffee Makers & Espresso Machines
Nov 14, 2010 | Stoves 720EF Electric Double Oven
Oct 05, 2008 | Audio Players & Recorders
Jun 29, 2008 | NEC MultiSync LCD15T Monitor
Apr 05, 2007 | Kenwood KDC-MP732 CD Player
Feb 18, 2007 | Kenwood KDC-MP232 CD Player
33,240 people viewed this question
Usually answered in minutes!