Question about Keurig B60 Coffee Maker

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Won't brew every thing works fine up in till it says ready, press the button and it hums for a second then switches off. when this happens the menu button does not work either

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  • ooo4 Nov 03, 2007

    won't brew when i have been on the road and come home the menu button does not work amd when you press the brew button it will not brew

  • Anonymous Nov 04, 2007

    I have two Keurig, and both have the same problem. After inserting a K-cup, machine says "Ready to Brew" and three cup buttons flash. When I select a cup button, they stop flashing, and nothing happens.

    Machine seems to work again, if I unplug and wait several hours.

  • mom mo Nov 26, 2007

    won't brew, when i push the flashing cups, it just shuts down. After a few days, when i push the flashing cups, it buzzes for a second, then shuts down.

  • chupay Nov 26, 2007

    Machine turns on heats up, when the ready lights comes on I push the cup size and the menu goes blank = no coffee

  • jookymon Dec 24, 2007

    Having the same issue as above. After inserting a K-cup, machine says "Ready to Brew" and two cup buttons flash (mine is a B50). When I select a cup button, they stop flashing, and nothing happens. Menu button does not work. Unplugged it and waiting for a few hours to try again as suggested above. The unit is just over a year old (arrrgggg!)

  • Anonymous Dec 27, 2007

    Have keurig coffer brewer will not brew coffee,turns on

    push brew button nothing happens.

    Have about year and half.

  • r2d2c3po Jan 03, 2008

    After 8 Months of flawless operation, The ready to brew indicator comes on with buttons flashing. Once a button is pushed they stop blinking and nothing happens.

  • NicoleG Apr 26, 2008

    Mine looks fine until I press the brew button, then hot water comes out of a valve in the top of the tank and goes into the water tank. Any ideas?

  • jberrong May 27, 2008

    Same problem here and can't find the reciept to prove it is under warranty.

  • app_3rp50907
    app_3rp50907 Oct 29, 2012

    use ROOM TEMP Water!! TOO cold water, it won't brew........

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I had the same problem. If the above solutions don't work, I have a solution that takes a little courage and a few tools. Don't be scared. it is much easier than it seems. Promise. My explanation is very thorough and a lot of it is common sense and things you will figure out as you go. It took me about an hour, but a lot of that was figuring out what was wrong and I took the thing apart more than you need to, so it should only take fifteen minutes or so.

Good luck.

You need:
-A small phillips head screwdriver (very small)
-A set of Torx wrenches (look like screwdrivers, but have a star shaped head) (Maybe. You may not need these. See below.)
-Pipe cleaners
-Small zip tie

There is a valve just above where the big needle punctures the K-Cup. You can't see it without taking off the big, black plastic part that runs across the top. Look underneath the black thing where the big needle is; you should be able to see two small silver screws on the outer periphery away from the needle. Use the screwdriver to remove them.

Then use the Torx wrenches and remove the big sliver handle. This step may not be necessary, but I did it. If you don't have the Torx wrenches, see if it will work without take off the metal part.

Next, with the metal part on or off, remove the black piece. It should lift off easily. It hooks in near the back, so you may need to lift the front and slide the black part back a little to get it to life off.

Once that is off, you will see the hose is connected to the clear valve that is on top of the big needle. There is a spring inside the valve that forces a dome-shaped plastic piece upward to keep the water from continuing to flow/drip after the brew is done. This is the culprit. That valve gets stuck.

Cut off the ziptie that holds hose onto the valve and pull the hose off. A small flathead screwdriver may help to pry it off if need be.
It is awkward, but lean over and blow into the valve. If air does not pass through to the bottom through the big needle, you know this i the problem.

Take the pipe clear, bend the end a little bit. Stick the pipe cleaner into the valve with the bend part facing down. This will allow the pipe cleaner to bend once you force the pipe cleaner in. The end of the pipe clear will start to pile up in the bottom on top of the plastic dome. This is the goal. Get as much as you can in there, then pull it out. Try blowing into the valve again. It should let air pass through now. If so, success! If not, try again w/ the pipe cleaner.

Put the hose back on and wrap the ziptie around the hose to keep it on the valve securely. Pull it tight and cut off the excess.

To reassemle, make sure the hose is properly situated, put the black part on, making sure the two plastic hooks find their slots. When the black part is on, you should be able to pull forward on it and have it not move.

To put the screws back in, before you put the black part all the way on, feed them through the holes in the bottom where you pulled them out and hold them there w/ your fingers. It is a pain to try to get them in if the black part is already on all the way. Hold them with your fingers and push the black part down in front the was it was when you started this whole mess. Move one finger that is holding the screws enough to get the screwdriver on it. Screw it in half way. Move your other finger enough to get the screwdriver on and screw it in all the way. Then tighten the other screw.

If you took off the metal handle, put it back on w/ the Torx wrenches. Voila. Try running a brew w/o using a K-Cup and see how it works. It worked for me.

Posted on Mar 07, 2010

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  • K-9 Master Feb 21, 2011

    Your comment was the best. I used Vinegar and tried running approx 5 or 6 cycles with only about 1/8th of the water would brew out. I first saw the 2 screws that were to the rear of the k-cup holder assembly and tried to take those off thinking they were the 2 screws you mentioned. I tried unssuccesfully to remove those 2 screws which was a good thing. I looked up and under on the front part of the handle assembly that you push down to close and puncture the k-cup and saw the 2 screws you mentioned. Once I removed the 2 screws I used a stout butter knife to pry the rear portion of the plastic top off that is secured by 2 plastic clips. Once I removed the top the clear hose that was secured with the zip tie was clearly visible. I used a pulling and twisting motion and was able to pull off the hose with the zip tie still attached. Once I pulled off the hose i ran a pipe cleaner from top to bottom through the hole that leads down to the k-cup holder. That area was completely gunked with coffee ground muck. I cleaned it thouroughly with the pipe cleaner, ran the rest of the vinegar through and then about 4 cycles of clear water. It ran like a champ and faster than it had this last month. So thanks to Nickelspace for the advice. To answer your question on the deal with the Torx Wrenches I did not have to remove anything other than the 2 front screws and the lid.

    K-9 Master

  • Sonic10 Mar 05, 2011

    Thank you K-9 Master and nickelspace... I was starting to panic at the thought of not having my coffee. Took me less that 15 minutes to fix. Thanks again.

  • karen_robb May 08, 2011

    We did everything as said except we used a foot pump and attached it to the hole on top and it blasted the thing free. It worked well.

  • lbociek Aug 23, 2011

    I woke up to a "need to descale" message today. Unfortunately, the machine would pull water up, but it would not brew at all, so adding vinegar did not help. I took out the screws as you suggested, and all I needed to was squeeze the tubes a bit to get some liquid flowing through. I was able to get some vinegar to brew, but the first cup or so was only a partial cup. After that, the machine brewed a full cup of the vinegar. I ran water through after, and my problem was solved. I have been using unfiltered water in my Keurig, so I think I'd better start using only water that has been filtered through my Brita pitcher! Thanks for the help. :) PS. I have also had to use the paperclip method several times to clear out clogs. That works great for that problem.

  • kevinkaran
    kevinkaran Feb 14, 2013

    This fixed my Cuisinart clone. Bought it "refurbished" for over $100 off. Did this out of the box. Saved me shipping costs both ways. Thanks!

  • Remy Jun 08, 2013

    I just thumped the valve once the cover was removed. It fixed the problem.

  • Tymely
    Tymely Mar 29, 2014

    This worked! My husband was able to do this without taking the handle off and without cutting the zip tie-- just slowly pushing it back and then repositioning it. Afterwards, we ran a full tank of white vinegar to give it a good cleaning. We have had this machine for TWELVE years. Thanks for the great post!

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I had the same problem. I put the pod in, then the water, the brew light flashed, then the machine turned itself off. I called Keurig customer service and was walked through a process for cleaning out the 2 pins that puncture the pod when you close the lid. In the compartment that you put the pod into, you will find one pin on the top lid and another under where the pod sits. I was told to take a paperclip and gently, on the top pin, on the side of where the pin is, rub out any grounds that may have gathered on the pin. Clean the bottom pin in a similar manner. I found coffee ground that were clogging up the works. Then I was told to run the machine through 2 or 3 cycles with only clear water to flush out the machine. This worked great and after 2 cycles with plain water and no pod, the machine started working again. The suggest doing this once a month or so to avoid clogging. Hope this works for you too.

Posted on Aug 04, 2009

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Here's what I found from Keurig:
First, use a paperclip to clear the injector from which water is delivered into the K-cup. The injector looks like a short, thick injection needle in the centre of head assembly. Simply lift the lever, remove any K-cup and look at the roof of housing.
Second, decalcify the internal tank. There is an internal tank in addition to the external tank that we put water into. Put decalcifier or vinegar (undiluted) in the external tank and run 3 brew cycles. THEN, leave the machine on for FOUR hours while the decalcifier works on the internal tank. Then put fresh water in the outer tank and run cycles until clear.

Posted on Aug 11, 2009

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This problem occurred for me from the first moment I got the coffee maker. I found a simple solution that seems to work. Just after the water is heated, and you have inserted the K cup and selected the cup size you see the water lower slightly in the tank. Then a pumping sound then nothing, but slight whirring. Wait about 5-15 seconds and give the rear top of the brewer snout (the center that lifts up to put in a K cup) a sharp slap and the coffee starts flowing. I suspect a sticky valve inside but I haven't taken the unit apart. At least I reliably get coffee now.

Posted on Mar 10, 2010

  • Techy Gal Apr 19, 2012

    Thanks for sharing your simple solution genebaker! I had already cleaned out the injector with the paper clip and had done the decalcifying with the vinegar but it was still not working. After I tapped the brewer snout it started brewing again.

  • Sharon Curtis
    Sharon Curtis Dec 20, 2014

    Yes, this works genebaker!

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My would only brew without a k-cup in it. (only hot water) I took the k-cup holder out and soaked in hot water then used a bent paper clip in the point at bottom to unclog. Worked great after it was cleared!!!

Posted on Jun 05, 2009

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Hello:

I too was having the same problem. Mine is out of warranty and Keurig will not fix machines that don't work. They did offer me $50.00 off a new machine on Jan 17th. I will not order a new one. Way too expensive to replace every other year.

Posted on Jan 18, 2008

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  • Tofo21 Jan 01, 2011

    I had this problem and after starting to take things apart, I noticed the internal reservoir was filled. If this is the case (not brewing despite having a full reservoir), you have a problem with the mechanism that pulls water from the external reservoir.

    To fix : empty the external tank, reach into the tank and while the machine is on, pull up on the black round water level sensor to trick the keurig into thinking it has a full tank. Run the keurig while holding the sensor up and voila! Problem (possibly) solved!

    Hope this helps.

  • charmellemar Mar 28, 2011

    I had the same problem. I called Keurig customer service (look it up online) and after I gave them some information, they put me on the phone with a rep who walked me through cleaning the top needle ( you need a paper clip to insert it in the needle to clean it out). It was very helpful and seems to have solved the problem. I hope this helps.

  • the_jabbers Jul 17, 2011

    A paperclip! Thanks! I was ready to toss my Keurig this morning after encountering the above mentioned problem, and as the machine is four years old, i figured its time had passed. Before packing it for the dump I thought I would look to see if there was a solution. Paperclip did the trick! Thanks!

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USE ROOM TEMP.WATER!! too COLD WATER--IT WON'T BREW...

Posted on Oct 29, 2012

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My machine started off with a descaling warning, after descaling the coffee mug would fill only partially, with water spouting from the valve that empties back into the resevoir. fixed my machine by blowing air into that valve, I believe coffee grounds were blocking the valve.

Posted on Mar 17, 2010

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Hi,
Having the same problems, called and complained -out of warranty but they will offer a deal on a new one. Sounds like they have a revised processor board to fix the issue. So for about half off - they will sell you a new one. Not a fix but hey. my family can't get enough of the thing.

Posted on Jan 17, 2008

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I tried the vinegar soak and paperclip and nothing...no water wold come through at all.. Then the descale light came on. It was the weekend, so I figured I'd give it till Monday to work. After 2 days sitting in the vinegar and multiple attempts with the paper clip, I figured if it still didn't work, I was going to turn it upside down and give it a good spanking, as one person suggested!! I unplugged it as it sat overnight. In the morning, I plugged it in and it brewed fine. So give it time if you haven't descaled in a while. They are now recommending decaling every month. If you have a unit with a detachable reservoir, in my opinion they are especially prone to clogging since water sits in them all the time. If I know I'll be away for a while, I'm going to unplug, empty he reservoir, then tip to empty any remaining water. If nothing seems work, call Keurig. Even if your unit is out of warranty, I have read multiple responses that they will walk you through solutions, and in may cases, replace your unit if nothing works. What do you have to lose?

Posted on Jul 10, 2012

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Single server Keurig wouldn't brew after brewing fine for 8 cups (over the course of 4 days). Keurig rep told me water I was using was too cold. If coffeemaker can't get water temp up to 192 within 90 seconds, it will stop trying. I switched from using chilled water to room temp water and that solved my problem.

Posted on Mar 26, 2013

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I found that to be true too app_3rp...mine stopped working, brew light would blink red for a long time and then shut off. I used to use room temp water left on the counter. For no good reason stopped doing that and used water from the fridge and it acted up. Used room temp water again and boom, my lil coffee maker is working again :-)

Posted on Nov 17, 2012

  • Elena Nov 17, 2012

    That was the probelm with mine too, app_3rp. Used to only use room temp water, would leave some out on the counter. For no good reason stopped doing that and it started happening...the brew light would blink red for a long time and shut off. Recently went back to using room temp bottled water and boom, that lil maching is working again. After a while with the cold water it would eventually work, but probably because the water warmed up a little.

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Air can fixed mine lol same trouble or send me a email at mr_ducky29@yahoo.com for other errors on this thing

Posted on Apr 18, 2012

This would occasionally happen to me whenever I filled my resevoir with too cold of water (like the water from my refrigerator).

Posted on Aug 03, 2008

I called AGAIN and they sent me new B60 macine. Thought mine was out of waranty also but they seemed to think otherwise. Sent the old one back...happy again!

Posted on Jan 18, 2008

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They offered me discount too at $100 but I find myself using the machine to boil water to steep tea directly in a cup. $100 is too expensive to boil water. I am going to boil water on the stove the old fashioned way.

Posted on Apr 19, 2008

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