Question about Washing Machines
How long should the heavy agitate cycle take? I do not feel my clothes are getting clean.
Posted by Anonymous on
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Posted on Jan 02, 2017
Ok, sorry it took so long to write. You listed the washer as a Calypso, but it didnt look righ, so did some investigative work for you. What your describing I believe, is that the agitator top half (or the auger as well them) is sitting still and the bottom half if moving. During the wash cycle, the top half is just sitting still. If this is wrong, please let me know. If this is right, you have a sort of simple fix. Remove the top cap of the auger, pry gently between the cap and the agitator, the plastic cap will come off. When you remove the cap, you will see another cap (sometimes you do, sometimes you dont) it will be white or dirty clear in color if its there. You can put your finger on the lips and lift it straight off. Then you will see a cap with a bolt in the center. Remove this bolt (7/16" with long extension). the agitator dogs (Sears part #387091) . You should see these under that last cap tha had the bolt in it. Remove the auger (just slide it up and off), remove the dog holding cap. Remove the dogs, but be sure you remember the way they go back in. Next is the tricky part. Take the cap upside-down, and place it back in the auger. Quickly turn it back over, making sure the ag dogs dont fall out of position (you will be hating me the first couple time, just keep at it), then, with a long pair of needle nose, place the bolt you removed back in the hole. Take your extension with socket, hold the bolt firmly, and slide the auger back on to the top of the agitator. Make sure the locks and stuff fit right between the two. Tighten the bolt (just snug, DO NOT OVERTIGHTEN, you will split the cap). If all goes well and right, you should be able to roll the auger one way and not the other. If you need any further help, or need someone to yell at when the dogs keep falling out, give me a shout, and we'll help you along. Good Luck!!!!! Jim
Posted on Oct 24, 2007
Thanks! Removed the fabric softener dispenser, then the plastic cap with the raised plastic strip, inside the post by reaching in and twisting until the o-ring seal becomes free, then removed the bolt using a 7/16" socket with a long extension. Walked in the washer supply store with the whole module that holds the dogs and the man at the counter saw it in my hand, reached under the counter, laid the 4 plastic dogs on the counter without me saying a word and said "that all you need?" think they sell a lot of them? part number fsp-80040. repaired in 40 min.s including the 5 mile trip to the parts store!
Posted on Jun 19, 2008
If you have motor sounds after water fill,but no agitation or spin it could be a broken direct drive coupling. If it will not pump out water,there could be something stuck in the drain pump.
Posted on Jan 17, 2010
SOURCE: won't drain or run spin cycle
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 17, 2010
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