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At Login the Message User Profile Not recognised is shown, and I cannot get past it, if I Log in as another Usewr and try to download any help from the Net, I get error messages there to, so cannot download any help....have seen many suggestions of how to sort out User Profile problem but cannot get far enough in to change anything! Help!

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Sounds like you might have deleted a system file or have malware infection. First try using f8 on black screen right after initial start screen but before windows starts to launch. This puts you into safe mode. Now try system tetore and go back to last known good restore point. Hopefully that works.

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Hi

If you have forgotten your password to log on to windows then you will not be able to log on to your profile as this needs your windows password.

If you have a sepreate administration account on the laptop you can log on with this make another user account to log on, log on with this account to create your new profile then log off, back on as admin, you should then have access to the users folder and with admin rights you should have access to copy your stuff from the old user profile to the new one.

Cliff Cook

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1 Answer

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