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Cyan color does not work - Canon PIXMA MX850 Multifunction Printer

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Is there ink in the cartridge?
If so you may remove the print head and take a mixture of 1oz. ammonia and 8 oz. water (roughly 180 degrees) and let it soak for 30 minutes.
If you see some cyan ink come out you are on your way.
Now completely dry the head being careful of the nozzles.
I usually use an air duster can to blow off and let stand for a few minutes.
Good luvk.

Posted on Feb 14, 2014

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My Toshiba estudio 4511 says call service


Your CYAN is one of 3 colors the "Smart guys" came up with to make 252 some colors. Between Cyan Magenta Yellow and the ever so present Black you can make all your colors. Obviously you don't need the three C,M,Y to make a black and white copy. So the issue remains that a low or empty Cyan (pronounced S-eye-ann)
A couple differant issues I've run into since the creation of color copies near 2003 is A pull tab on the toner isn't pulled off before inserting the tube. Another is for several possible reasons the toner just isn't getting down into the developer mixing auger. There is also, upon occasion a situation that the motor that turns the toner auger inside the new toner cartridge doesn't turn enough/properly/ or at all. These days that will almost always throw a code in the display window. My 23years of Toshiba tells me try your C cartridge, play with it a bit and make sure its in right, with tab pulled. another tool is monitoring how long it tries to and the Cyan, does it attempt to restore it' levels for about 90 seconds or is it immediately tell you there's a cyan issue? Can you hear the motor and toner bottle turning? It should tell you "adding Cyan Toner" or even "Check Cyan Cartridge" worst case scenario you call Toshiba business Solutions and they vacuum it all out and do some adjustments......could be a good thing With Toshiba you get a lot of bang for your buck, meaning: a service call is good every once in a while. Your 4511 is a work horse you won't regret $pending for service. ~~~~~> SC

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HP 4700 not printing cyan


If your printer is missing a color it could be caused by (off the top of my head) 3 possibilities.
1. High voltage board
2. laser/scanner assembly for that color
3. DC controller might need a firmware upgrade, www.hp.com
Run the PQ diagnostics, check the cyan color
Run the Cartridge Disable diagnostic. Remove all cartridges and take the black cartridge and insert it where the cyan normally is. If the black prints in the cyan slot, your cyan cartridges are bad. If the black doesn't work then go to #3 above. It won't cost any money to upgrade the firmware. If it still doesn't work call in a printer tech.
At this point you may need a printer tech.

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1 Answer

Excess cyan toner is on electrostatic transfer sheet even after wiping it. All black and white pages are printed with cyan background.I am even using original cartridges.


Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
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Cyan is the "blue/green" ink cartridge which is required to print in full color. Some printers stop working when one or more ink cartridges is empty. Get a complete set for some savings and for the next cartridge that gets empty. Printers are cheap now, it's the ink that gets costly.

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What is cyan ink


It must be referring to the cyan color cartridge.

"Cyan" refers to the blue-green color cartridge.

Most printers have either 2 cartridges (black and multicolor), or 4 cartridges( black, magenta, yellow, and cyan).

See here:

http://en.wikipedia.org/wiki/Cyan

Hope this helps.

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My cyan cartridge shows as empty. My black


No. You need all the cartridges installed with functioning chips for your printer to work. The reason why you need all the colors when all you print is black is because a small amount of color prints when you print black. The manufacturers want to make up their R&D costs on the printers by selling lots of expensive ink.

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replace the cyan image unit might go a bad one

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It sounds like there could be dust or debris on the cyan laser window. To get to it, you have to remove the developer frame assembly. This is not recommended for beginners. Are you a service technician? If not, you may need to call one in.

Let me know if you need any more help or information.

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