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Freezer doesn't freeze

I have a Kenmore 795.71023.010 refrigerator and the refrigerator gets cold (34 degrees) but the freezer doesn't freeze. It doesn't have any error codes. Have unplugged refrigerator and allow to defrost same results.

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  • Rebecca Mitchell Feb 14, 2014

    This a Kenmore Model #795.71023.010 rfrigerator that is approx. 4 years old. I have replaced the defrost controllerand also the compressor inverter card and still have the same symptoms. The refrigerator is equipped with a variable speed compressor. I conduct a resistance chech for the compressor windings and everything was good.All fans are operational compressor and condensor. In the test mode everything checks out fine.

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Posted on Jan 02, 2017

HVACRH20
  • 237 Answers

SOURCE: Kenmore Side by Side Refrigerator, freezer doesn't work, refrigerator works

Unless specifically made for use in a garage most units won't work properly. The owners manual should say what the temp range for proper operation is (usually 55F is the low range). This is because the refrigerator section doesn't need to be "cooling" to maintain 37F if the temps on the outside are below 55F. These things are made to work in a 70F room and will not work properly if under 55F. Stupid thing thinks it's cold enough so it will never turn on, the refer section will stay cold/cool due to outside temps but since the compressor never runs the freezer will just be the same temp as the refer section (at best). Sorry, but in order for a freezer or refrigerator to work in an unheated space it must have the temp control device controling the freezer section NOT the fresh food section. In other words, that model will not work in a garage unless the temps are above 55F always.

Posted on Feb 08, 2007

22yooper
  • 828 Answers

SOURCE: Kenmore cold spot refrigerator freezer

I would look to the condenser where the heat is removed from the refrigeration system for your problem. Check and make sure the condenser fan operates, check the compressor for operation. If the condenser is plugged with dust it will cause the compressor to cycle on its thermal overload protector. Normally in back there is a removable panel to access the condenser and compressor area. make sure you reinstall the cover after you are done. It is critical to proper operation and cooling of the system.

Posted on Jun 01, 2008

whytfang
  • 170 Answers

SOURCE: freezer is cold but refrigerator isn't

Number one when you can always provide model number and make...it helps enormously in troubleshooting otherwise you get these long detailed threads...from an anal tech like myself.

Cold is a relative term....how cold...use a thermometer...and determine if the freezer...is at least..10-20 degrees or colder if not it is not cold enough...and here are some generic answers for that problem....I will list at the bottom of this thread...if it is

A. You will need to determine if you are getting air flow into the refrigerator side compartment..there is usually a baffle...that controls...the amount of air-flow into the frig side...it can be adjusted...if not it could be broken or have come loose...it is rare...

B. Is something blocking the baffle...as in food ...groceries...

C. The thermostat could be out of adjustment...and or going bad...(how old is the frig)..

D. Some newer units have a dual fan system..(but rare)..if the frig side fan is out...this could be the problem...

There are several reasons this can be happening...

1. The seal on the door may have a tear or may not be seating properly...this allows excess warm air into the freezer compartment and in its effort to remove the same ...frost appears.

2. There is something call a thermistor (which senses temp and ice build up) that is cycled on and off as needed to remove excess frost accumulation and or ice buildup on the evaporator (freezer) coils...it is a heat strip which actually defrost the frost/ice. If this is not working frost will accumulate and eventually it will become Ice......now the remarkable thing about Ice accumulation is that you would think everything would remain cold or get colder ..however in this case the opposite occurs...it insulates the coils and thereby increasing the temperature...put a thermometer...one that is calibrated properly...(calibration can be set by placing a thermometer into a glass of ice water...the temp of a glass of ice water..after a few minutes setting will be exactly 32 degrees)..if the temperature of your refrigerator is gradually rising over the period of a week...you will need to call a tech or replace the thermistor and or trouble shoot other problems that may have occur such as..

3. The evaporator fan may be going out although they usually make a high pitched whining noise of a whirring noise before they go out...not always and if they are intermittently cycling off then frost would build up...do you always here a fan running when you open the freezer and hold the button in above the door..(fan switch)...if so that is good...fan is working...but it may be cycling off at times when no one is aware.
P.S. the odds of it being due to overfilling are slim...I have been in the industry for 35 years and that is what freezers do...which a lot of people don't realize is that freezers don't actually cool anything ..they just remove heat and when you remove all the heat all that is left is cold (like in space) and when heat is removed quickly frost can appear like when you blow your breath on a freezing cold window..then right your name....but I digress...any way..if there was an excess of heat due to a lot of new food in the freezer it would correct itself by one of the processes i mentioned above..and it would never result in Ice..you probably have one or more of the problems I mentioned...evaluate how long its been going on...

4. Thermostat could be out of adjustment..and or not functioning
properly..which would delay or inhibit a defrost cycle..from occurring..unfortunately almost all of these problems require a tech...or a good handyman.

This should lead you in the right direction...if you need help in finding a reputable service company in your area let us know..I hope this has been helpful..if so PLEASE rate me....thank you... .......The Fang

Posted on Apr 22, 2009

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1 Answer

What does 34F ER mean


Put a freezer thermometer in the freezer and see if it reads +34 degrees, then put it in the refrigerator. If the freezer reading is above 0 degrees, say +34, then the freezer is too warm. If the refrigerator is reading 34 and the freezer is way cold, then the refrigerator is getting too cold. This could be either a thermostat setting too cold or the sensing isn't reading properly or a much more serious issue. Generally a refrigerator should be no warmer than +40 but not freezing either +32 degrees and a freezer should be about 0 degrees. Make sure nothing is blocking the air flow duct work or where the sensors are located.

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Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

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1 Answer

Refrigerator doesn't get colder than 55 degrees.


Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

Click this link below and follow the troubleshooting:----

http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

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This will help.Thanks.Helpmech/.

Aug 19, 2011 | Kenmore Refrigerators

1 Answer

Refer stays at 34 degrees or so i turned it all the way dow to 1 but temp stays about the same ? Is it time for a new fridg ?or can i fix this problem?


Hi,


There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.



Refrigerator is Too Cold and Freezing Food

heatman101

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1 Answer

Frigidaire refrigerator with a broken freezer


He is correct. The temp in the refrig controls how often and for how long the refrig runs. Lets say the temp in your garage is 34 degrees, and you have your refrig set to 36 degrees: The refrig will never run, the fresh foods section will cool to 34, and the freezer will warm to 34. Even if the temp is 45 in the garage and you set the fresh foods to be 33, the refrig will not need to run long enough and often enough to keep the freezer temp cold enough. You will most likely need to have the ambient room temp at least 55 degrees to get satisfactory refrigerator performance. Insulating the refrig will not help. (by the way, outdoor beverage vending machines use an internal heater in cold weather to prevent liquid beverages inside from freezing,..... so using that info, you could put a low wattage heater in your refrig to make your refrig run enough to make the freezer section work. The %&#* with that, just move it into the house!)

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What temp should the fridge and freezer each be?


According to FDA safetey specs bacteria can grow at 40 to 140 F degrees .Refrigeration must be below this number but above 32F to keep from freezing. I maintain commercial refrigeration and they run at 34 to 38 F degrees. I have deep freeze set at -10F which keeps ice cream very solid but can go up to +2 F which renders softer ice cream...

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On a fridge freezer only the fridge temperature is monitored. In a cold location the fridge might not even need cooling and the freezer would get too warm but the thing won't care.

If the fridge sensor sees it as too warm then it will keep the motor running and the first thing to get really cold is the freezer.

Remember the freezing part is not temperature controlled ion a fridgefreezer.

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