I had this problem, reservoir connector was blocked so a small amount of water was entering the tank but the rest was going straight to the overflow and making the float switch. I removed the tank and the condenser then laid the machine on its back (this will cause all the water in the overflow to flood out onto your floor) the point at where the tank connected had 2 screws, I removed them and the connector and the drip tray under it come away. I pushed the inner part on the connector in and this revealed a lump of soggy fluff that was blocking the water from getting to the tank.
hope this works for you too
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