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Have been using my slingbox 350 with att internet service.i upgraded att to fsater speed got new modem. now i cannot change channel on slingbox 350 anymore.i can only see what is on but cannot change channel. i can change the volume no problem

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Posted on Jan 02, 2017

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MarkH DISH
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SOURCE: I'm trying to connect my slingbox connection to my dishnetwork box. It is currently connected to my modem and all lights are on. I changed my modem since getting my slingbox, so my security info has c

Hi Linda,

Here are somethings to try. You should not have this problem if you have cable internet. If you have DSL service make sure the modem is in bridge mode, next make sure the settings are MTU enabled and finally place your setting to 1492. If you need further assistance please email with all information on yor set up and the DISH Network account number.


Thank You


Mark Haakenson

Internet Response Team

DISH Network LLC
mark.haakenson@dishnetwork.com

Posted on Dec 07, 2011

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I'm trying to connect my slingbox connection to my dishnetwork box. It is currently connected to my modem and all lights are on. I changed my modem since getting my slingbox, so my security info has c


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Here are somethings to try. You should not have this problem if you have cable internet. If you have DSL service make sure the modem is in bridge mode, next make sure the settings are MTU enabled and finally place your setting to 1492. If you need further assistance please email with all information on yor set up and the DISH Network account number.


Thank You


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mark.haakenson@dishnetwork.com

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