Question about Dyson DC31 Bagless Handheld Vacuum

Open Question

My dc31 vacuum fully charged dc31 but nothing happens when I pull the trigger

Posted by Anonymous on

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: broken trigger on dc31

I had the same problem where the trigger doesn't always work (it works if I turn the unit upside down). I've since worked out it's the battery contacts which just needs a bit of a clean. It works now no matter which way I'm holding it.

Posted on Apr 25, 2013

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dc31 flashes green


Hi there, it's Jack at Dyson.

Usually if the indicator light flashes green when the trigger is pulled, this means the machine needs to be charged. If you have had your machine connected to the charger assembly for over 3.5 hours and continue to see the flashing green light, this could mean the machine isn't recharging correctly.

In order for us to diagnose which part is at fault we'd need to take you through some simple diagnostic checks when you have your machine to hand. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Aug 03, 2014 | Dyson DC31 Bagless Handheld Vacuum

1 Answer

DC31 not working light comes on when I pull the triger


Hi Robert, it's Jack at Dyson.

If your DC31's light comes on when you pull the trigger, but the machine itself doesn't run, it could mean that the battery needs charging. I would suggest connecting it to the charger and allowing it to recharge fully for 3.5 hours.

If you find that this doesn't resolve the issue we'd appreciate the opportunity to take you through some quick diagnostic checks. This will help us to determine what may be causing the fault. and what's needed to resolve it

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 11, 2014 | Dyson DC31 Animal Bagless Handheld...

1 Answer

Dyson dc31 won't charge


Sounds like the charger is bad. It is 24vdc output, so you can check with a voltmeter. It probably blew the fuse inside since it isn't lighting the green charge light. There are replacement chargers for this for under $20.

Dec 04, 2013 | Vacuums

1 Answer

Hello, I have a Dyson DC31 and she keeps shutting down. Most of the time she will shut down as fast as you pull the trigger, other times she will only power up for about 5 seconds before shutting back...


Hi there, it's Jack at Dyson.

If you need some help with your DC31 Animal handheld, we'd like to put you in touch with our experts for some diagnostic checks. Can you let me know where you're based so I can supply the correct contact details?

Oct 26, 2013 | Dyson DC31 Bagless Handheld Vacuum

1 Answer

My Dyson DC31 runs for a few seconds then cuts out and won't work at all. It is fully charged. We bought it just over 2 years ago and it has worked perfectly until now. It is clean and has no apparent...


Hi Jean, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC31. If it cuts out in use when it's fully charged, we'd need to take you through some quick diagnostic checks when you have the machine at hand. This will help our experts determine what may be causing the issue.

Please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 04, 2013 | Dyson DC31 Animal Bagless Handheld...

2 Answers

Broken trigger on dc31


I had the same problem where the trigger doesn't always work (it works if I turn the unit upside down). I've since worked out it's the battery contacts which just needs a bit of a clean. It works now no matter which way I'm holding it.

Sep 20, 2012 | Dyson DC31 Animal Bagless Handheld...

2 Answers

My DC31 just stopped working while I was vacuuming my wood floor. Is only 2 mths. old. I bought this for the versatility so I don't have to lug my big Dyson up and down my stairs. The battery was


Don't overlook the obvious. My DC31 just stopped working when I was using it. No lights, no noise, nothing. After poking around for a a couple of minutes, I removed the battery and then re-inserted it. I gave it a good tap with the palm of my hand to make sure it was seated properly. Everything worked after that.

Jun 02, 2012 | Dyson DC31 Animal Bagless Handheld...

2 Answers

Dc 31 animal: even when fully charged keeps cutting out. stop for a moment & it starts then stops. Filter cleaned & checked.


Hi there,

Sorry to hear you're having difficulties with your DC31 Animal. It's probably best if you get in touch with us directly, so one of our experts can run through some troubleshooting over the phone with you to identify the cause of the issue. They'll be happy to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 28, 2011 | Dyson DC31 Animal Bagless Handheld...

1 Answer

My dc 16 rechargeable vacuum won't work


far as i know the dyson dc 16 root 6 vacuum uses a lithium ion battery with a charge of 21.6 volts. it could be that either your battery isnt storing the right amount of power anymore and you may need to replace it. check on the specifications to confirm how much volts the battery is supposed to have. too little volts may be enough for things like lights to switch on, but not enough for the motor to start up. 

Oct 27, 2009 | Vacuums

Not finding what you are looking for?
Dyson DC31 Bagless Handheld Vacuum Logo

Related Topics:

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...