Question about Dyson DC31 Bagless Handheld Vacuum

Open Question

Vacuum is fully charged but nothing happens when I pull the trigger

My vacuum would stop during usage even though the battery was fully charged. I bought another battery and it ran for a while, now it does nothing.

Posted by Anonymous on

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 2 Answers

SOURCE: my DC 16 will only run for a second each trigger

I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

Posted on Oct 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Keeps stopping even though I have taken it apart and checked for blockages. +


Are you sure your wall charger is working ok? You might just have a bad battery pack in the sweeper if your charger is working. Do you have a friend who knows electronics and has a voltmeter?

If so, have them check the voltage output of the charger at the plug that goes into the sweeper. Verify that the charger is indeed working ok. Then you will need to check the voltage on the battery pack inside the sweeper to see if your battery is good and holding a charge. A mechanical blockage could be something caught in the vacuum fan blade. You should be able to hold the main part of the sweeper up to your ear so you can hear and then pull the sweeper trigger and see if you can hear the motor try to start. Nothing happening may mean a dead battery pack. Regards, Dennis

Aug 15, 2015 | Dyson DC44 Animal Cordless Vacuum Handheld...

2 Answers

Dyson will not start


If the power cells are operational and it will not start; then either the motor is dysfunctional or something is jammed in the intake module. A conduction test with instrumentation can indicate if the motor is the problem, the power cells are not fully charged, or you have a short circuit. Check Fuses.

Feb 26, 2014 | Dyson DC44 Animal Digital Slim Cordless...

1 Answer

Light blinks when i pull trigger


Hi Philip, it's Jack at Dyson.

If you've recently replaced the battery and ensured it's fully charged, and you're still noticing a flashing indicator light, there may be a fault with the main body assembly.

We'd like to take some further details to confirm if this is the case. If a replacement part is required, we can also check whether this is covered under your vacuum's 2-year warranty.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your machine to hand when you call so we can run you though some quick diagnostic checks.

Feb 26, 2014 | Dyson DC44 Animal Digital Slim Cordless...

1 Answer

Not starting at all


Hi there, it's Jack at Dyson.

The issues with your DC44 Animal sound unusual, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.

When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.

Dec 01, 2013 | Dyson DC44 Animal Cordless Vacuum

1 Answer

DC44 Animal Cordless Vacuum power cuts on and off while trigger is pulled


This doesn't address the intermittent power cut offs...power cuts off intermittently and you have to keep recycling the power 'trigger' to get it to work...total PIA

Dec 17, 2012 | Dyson DC44 Animal Cordless Vacuum

1 Answer

I have a dyson dc16 and when i pull the trigger all three lights come on but nothing happens from that point?


it needs charging . and if the lights dont light when you put it in the charger somthing is wrong with charger or battery

Oct 23, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My DC16 will start and then stop. I have to take


My DC16 also had charging problems. I called Dyson and they sent a new charger. The old charger only produced 23.6 volts DC, not the rated 28 volts DC. The new charger has a thicker round wire and produces 28.1 volts DC. Put a volt meter on your charger terminals and see if it is producing enough voltage to fully charge the battery, 28 volt DC. If not you need a new charger.

Jan 31, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My dc 16 rechargeable vacuum won't work


far as i know the dyson dc 16 root 6 vacuum uses a lithium ion battery with a charge of 21.6 volts. it could be that either your battery isnt storing the right amount of power anymore and you may need to replace it. check on the specifications to confirm how much volts the battery is supposed to have. too little volts may be enough for things like lights to switch on, but not enough for the motor to start up. 

Oct 27, 2009 | Vacuums

Not finding what you are looking for?
Dyson DC31 Bagless Handheld Vacuum Logo

Related Topics:

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...