I have filled in the form as in email and password and it will not accept them. what shall I do?
You have not identified the website to which you are attempting to submit a form. However, the problem is universal enough a few tips may help. Let's go through a check list:
1) Did you register at the website? Some websites require you register and submit an address and set up a password before just entering such.
2) Did the website send you a confirmation email that you were registered?
3) Did the confirmation email require you to click upon a link?
4) When you set up the password, did the site confirm your choice of a password?
5) Passwords are case sensitive. Did you enter the password using capital and lower case letters in the right spots?
6) Have you used the same email address that you set up the registration account with?
7) Sometimes there is a delay between initial registration and acceptance of a password. Usually, this is announced somewhere in the FAQS page if it is a factor.
8) Did you click some "remember my password" feature? If you entered the wrong password, it is automatically entering the wrong password again. You have to erase the password field and enter the correct password and hit enter. Sometimes that can get very confusing, if that is the problem, update your password at the first opportunity.
9) You might contact their "customer support" and see if they can be of help. You might try that before attempting to re-register.
10) Sometimes, you get caught in a software loop. For instance, I attempted to "file by mail" my federal taxes and e-file my state tax forms on a website. In spite of the site clearly stating I could efile, it never offered a "submit" button once I filled out the tax document. No, not even from a Tools or sidebar menu. But I did manage to print out both Federal and State tax forms filled out. Not even the software support agent could bypass the problem and efile the state taxes. So, you may have to just mail whatever the form is.
Apr 15, 2018 |
The Computers & Internet