Question about Inter-Tel Axxess Corded Phone

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Interel voice mail rings

We have an Intertel Axxess system in the office and is it possible to set the number of rings before an incoming call goes to voicemail?

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Re: Interel voice mail rings

In System Timers change the System Forward Initiate timer. Be cautious that this is a system wide timer and will affect all users. If you want it done just on one phone it gets a little bit more complicated but it is still possible.

Posted on Dec 31, 2008

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Re: Interel voice mail rings

Yes this is definitely a setting that can be changed. It can actually get a lot more complicated than that.

The problem is the Axxess system is programmed using special programming software on a PC that needs to match up with your version of software installed on your phone system. The manuals and the programming software are only available to InterTel dealers. (unless you are very lucky and your original installation company set you up with the program) This is a little trick to ensure someone who is not completely familiar with the system cannot get in and mess things up but it ends up being quite the hassle, especially if (or when) the local installation companies go out of business.

Hopefully you still know what company installed the system and they are still in business. Otherwise, hit your local yellow pages and look for a phone installation company that handles Inter-Tel.

Posted on Oct 27, 2007

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An Axxess Executive Digital Terminal: One of our

I am going to include a link to the administrator guide for you to download (its in pdf format). However here is what I found in the admin guide:

To change a password:
1. Access the voice mail administrator's mailbox and menu (see page 53).
2. Say "Mailbox Maintenance" or press to access the Mailbox/Group List Maintenance
3. Say or enter the mailbox or extension ID to be accessed. You hear the Personal Options
4. Say "Password" or press .
5. If you want a password, enter a new password using digits 0-9 (up to 12 digits) and
press when you are done.Voice mail plays back the password.
If you do not want to use a password, say "Skip" or press . Voice mail announces
that you have chosen not to have a password.
6. Say "Accept" or press to accept the password as entered, or say "Re-enter" or press
to erase and re-enter the password.
7. Hang up or press to return to the previous menu.

If this is not the right section then maybe one of these admin guides will help:

Hope it all goes well for you

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Inter-Tel Axxes phone outside calls don't go to voice mail

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bb752dc.jpg By just moving that last extension "5059" above the "NO MATCH" line, calls will now go to the extension from an outside caller. The trick is to hold your mouse on the pen icon and click several times to activate that line, then you can drag it to where you want. See below...

8e5e1dd.jpg Hope this helps someone?


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