Question about Inter-Tel Axxess Corded Phone

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Interel voice mail rings

We have an Intertel Axxess system in the office and is it possible to set the number of rings before an incoming call goes to voicemail?

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  • Anonymous Sep 09, 2008

    Hi we have the same problem and we also have the software installed. so How can I set the number of rings that are allowed before the call is sent to voicemail?

  • west_miellik
    west_miellik Mar 09, 2012

    So what are the steps to set this for an individual user

  • Anonymous Mar 14, 2014

    changing number of rings on Intertel AXXess system

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In System Timers change the System Forward Initiate timer. Be cautious that this is a system wide timer and will affect all users. If you want it done just on one phone it gets a little bit more complicated but it is still possible.

Posted on Dec 31, 2008

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Yes this is definitely a setting that can be changed. It can actually get a lot more complicated than that.

The problem is the Axxess system is programmed using special programming software on a PC that needs to match up with your version of software installed on your phone system. The manuals and the programming software are only available to InterTel dealers. (unless you are very lucky and your original installation company set you up with the program) This is a little trick to ensure someone who is not completely familiar with the system cannot get in and mess things up but it ends up being quite the hassle, especially if (or when) the local installation companies go out of business.

Hopefully you still know what company installed the system and they are still in business. Otherwise, hit your local yellow pages and look for a phone installation company that handles Inter-Tel.

Posted on Oct 27, 2007

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http://www.cmscomm.com/guides/axxesssAdministrator.pdf

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