Question about Canon PIXMA MP150 All-In-One InkJet Printer

5 Answers

Canon MP150 scanner problem.

I have had this printer for over a year with no problems.  Now when I try to scan I get this message.  "The scanner driver supported by this software is not installed."  I have reinstalled the program and the drivers several times.  I have even downloaded the lastest drivers and tried them.  I have contacted Canon support and tried everything they suggested.  The copy function works, the OCR portion works, the print function works.  The only thing that does not work is the scan function.  I use MP Navigator which came with the printer.  It also does not scan from other programs.  The only thing that I can think that I have done different is installed some generic ink cartriges that it thinks is low on ink.

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  • Anonymous Mar 16, 2008

    i have the same problem. i just connected the printer to a new comp. and then it shows the same message...

  • p_baller_1 Aug 24, 2008

    i need the scanner software, but whenever i download it, it still doesn't work

  • aproberts1 Oct 23, 2008

    I have the same problem with the MP970

  • sbr0 Oct 30, 2008

    Same problem with MP970. 3 hours with Canon support, still no luck.

  • davidslicer Nov 12, 2008

    I have the same problem with a Dell laptop and Vista. Everything worked fine with Win 98.

  • pmaldonado May 11, 2010

    I neeed an up-date program i could scan any document

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I had the EXACT same problem at first and I somehow solved it. All I did was restart the computer, unplug the cables and replugged them again. Started MP navigator and it worked!
Hope this will help.

Posted on Dec 06, 2008

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I have an HP Pavillion a6528p PC running Windows VIsta and got the same message for my Canon PIXMA MP150 printer when trying to run the scanner.

I fixed it by downloading/installing a new MP Navigator version 2.02 driver from Canon found here under "Software" after selecting "Vista" as my OS:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=12764

Posted on Jan 27, 2010

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Try to install driver in another location NOT IN PROGRAM FILES and use registry repair to repair ur registry..If u still have a problem the snanner have problem

Posted on Oct 26, 2007

May also have to go to canon website to download the correct version of the mp navigator.

Posted on Apr 20, 2008

I had the same message, but I some how fixed it. To fix, i either re-installed the driver(make sure its the correct driver version-check your computer properties) or I unplugged the usb cable, turned off the printer and then plugged the usb back in and turned on the printer so that it restarts and installs properly.Then an icon in the right corner says it's installing device.I dunno if that makes sense or if this even helps.Good luck.

Posted on Apr 20, 2008

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hi Fulminater.
this is all i could find out from the internet.
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I had the same problem.Adding twain_32.dll to the Windowsfolder solved the problem.For people who don't want to search for it: Look Here.
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